NDLI: Identifying usability risk: A survey study

Content Provider	IEEE Xplore Digital Library
Author	Sambantha Moorthy, J.T. bin Ibrahim, S. Mahrin, M.N.
Copyright Year	2014
Description	Author affiliation: Adv. Inf. Sch., Univ. Teknol. of Malaysia (UTM), Kuala Lumpur, Malaysia (Sambantha Moorthy, J.T.; bin Ibrahim, S.; Mahrin, M.N.)
Abstract	As defined in various quality models, usability is recognized as an important attribute of software quality. Failing to address usability requirements in a software product could lead to poor quality and high usability problems in software product. Research is still in progress to introduce the best methods for reducing usability problems and increase the rate of successful usable software products. Studies have shown that problems in software products can also be controlled using Software Risk Management methods, even though these problems cannot be eliminated totally. Using Software Risk Management, problems in software products are dealt before it occurs. This paper presents usability problems as a risk factor and by managing usability risk at earlier phases of the development process, successful and high usability software products can be developed. Unfortunately, currently there is little effort in identifying, analyzing and prioritizing potential usability risks at earlier phases of the development process. This paper focuses on usability risk identification as it is the first stage in usability risk management. This paper presents the results of an industry survey based on the opinion of Malaysian Public Sector involving sample size of 330 software developers and software projects managers regarding potential usability risk that could occur during Software Development Life Cycle (SDLC). Our finding has identified 42 potential usability risks, defined as a list for further risk analysis in future.
Starting Page	148
Ending Page	153
File Size	210817
Page Count	6
File Format	PDF
ISBN	9781479954391
DOI	10.1109/MySec.2014.6986005
Language	English
Publisher	Institute of Electrical and Electronics Engineers, Inc. (IEEE)
Publisher Date	2014-09-23
Publisher Place	Malaysia
Access Restriction	Subscribed
Rights Holder	Institute of Electrical and Electronics Engineers, Inc. (IEEE)
Subject Keyword	Risk identification Documentation Maintenance engineering Usability risk Safety Risk management Usability Testing
Content Type	Text
Resource Type	Article

Sl.	Authority	Responsibilities	Communication Details
1	Ministry of Education (GoI), Department of Higher Education	Sanctioning Authority	https://www.education.gov.in/ict-initiatives
2	Indian Institute of Technology Kharagpur	Host Institute of the Project: The host institute of the project is responsible for providing infrastructure support and hosting the project	https://www.iitkgp.ac.in
3	National Digital Library of India Office, Indian Institute of Technology Kharagpur	The administrative and infrastructural headquarters of the project	Dr. B. Sutradhar bsutra@ndl.gov.in
4	Project PI / Joint PI	Principal Investigator and Joint Principal Investigators of the project	Dr. B. Sutradhar bsutra@ndl.gov.in Prof. Saswat Chakrabarti will be added soon
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