NDLI: Concepts and constructs in online trust

Content Provider	IEEE Xplore Digital Library
Author	Aris, A. Mustaffa, N. Zabarudin, N.S.N.M.
Copyright Year	2011
Description	Author affiliation: School of Computer Sciences, Universiti Sains Malaysia, 11800 USM Pulau Pinang, Malaysia (Aris, A.; Mustaffa, N.; Zabarudin, N.S.N.M.)
Abstract	Trust is vital in online environment. Without trust, it is impossible for online entity to achieve its success. In addition, trust research in online environment will be ongoing research as the online entity as e-commerce keeps on evolving and growing from time to time. As trust is large and multidimensional, it is hard to cover all dimensions and literature of trust. In this paper, some useful concepts and constructs in trust and online trust will be presented. In order to have a clear view on the basic concept of trust, this paper emphasizes on the importance of trust, problems in defining trust followed by discussion on the trust definitions. In evaluating and analyzing this concept, the researchers have taken five steps i.e. identify relevant evidence, select studies for inclusion, assess the quality of each study, synthesize the findings from individual study, interpret and make comparative evaluation on the studies. The important findings in this research yield the concept of trustor, trustee and trustworthiness in online trust, followed by identification of the trust dimension. Finally, the researchers also address trust types and forms in online trust.
Starting Page	1
Ending Page	6
File Size	284194
Page Count	6
File Format	PDF
ISBN	9781612842950
e-ISBN	9781612842943
DOI	10.1109/ICRIIS.2011.6125729
Language	English
Publisher	Institute of Electrical and Electronics Engineers, Inc. (IEEE)
Publisher Date	2011-11-23
Publisher Place	Malaysia
Access Restriction	Subscribed
Rights Holder	Institute of Electrical and Electronics Engineers, Inc. (IEEE)
Subject Keyword	Context Economics Knowledge based systems Online trust Psychology Trust types E-commerce Internet Trust forms Reliability Trust Business
Content Type	Text
Resource Type	Article

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1	Ministry of Education (GoI), Department of Higher Education	Sanctioning Authority	https://www.education.gov.in/ict-initiatives
2	Indian Institute of Technology Kharagpur	Host Institute of the Project: The host institute of the project is responsible for providing infrastructure support and hosting the project	https://www.iitkgp.ac.in
3	National Digital Library of India Office, Indian Institute of Technology Kharagpur	The administrative and infrastructural headquarters of the project	Dr. B. Sutradhar bsutra@ndl.gov.in
4	Project PI / Joint PI	Principal Investigator and Joint Principal Investigators of the project	Dr. B. Sutradhar bsutra@ndl.gov.in Prof. Saswat Chakrabarti will be added soon
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