NDLI: Improved technology acceptance model applied to study enterprise resource planning usage

Content Provider	IEEE Xplore Digital Library
Author	Mudaly, S. Singh, P. Olugbara, O.O.
Copyright Year	2013
Description	Author affiliation: Dept. of Inf. Technol., Durban Univ. of Technol., Durban, South Africa (Mudaly, S.; Singh, P.; Olugbara, O.O.)
Abstract	This paper reports on the development of a model to improve the understanding of the extent of Enterprise Resource Planning (ERP) system usage in universities. Previous research revealed that university ERP systems are not fully utilized by end-users, resulting in low usage and institutional inefficiencies. This leads to stakeholders particularly students and government pressurizing universities to improve their efficiency and performance. This study therefore attempted to improve ERP system usage by adapting Technology Acceptance Model 2 (TAM2) theoretical model with additional Information Technology (IT) system usage factors of training, management support, perceived behavioral control and technical support. A dataset of 312 full time academics from a University of Technology in South Africa was generated by a survey method to validate the developed research model using Partial Least Square (PLS) analysis technique. The predictive power comparison results showed that the research model better explained 23% of the variability in ERP system usage compared to TAM2 and Theory of Planned Behavior (TPB) which explained 3.6% and 5.2% of variability respectively. With the exception of management support, the additional IT system usage factors of training, technical support and perceived behavioral control were found to have a significant relationship with ERP system usage. In addition gender and experience moderated the effect of all additional IT system usage factors on ERP system usage except for the effect of training and perceived behavioral control respectively.
Starting Page	782
Ending Page	790
File Size	891333
Page Count	9
File Format	PDF
ISBN	9780989319300
Language	English
Publisher	Institute of Electrical and Electronics Engineers, Inc. (IEEE)
Publisher Date	2013-10-07
Publisher Place	UK
Access Restriction	Subscribed
Rights Holder	The Science and Information Organization
Subject Keyword	Training Adaptation models Computational modeling Loading TAM2 Organizations Technology adoption and usage Partial least square Enterprise Resource Planning Educational institutions Reliability
Content Type	Text
Resource Type	Article

Sl.	Authority	Responsibilities	Communication Details
1	Ministry of Education (GoI), Department of Higher Education	Sanctioning Authority	https://www.education.gov.in/ict-initiatives
2	Indian Institute of Technology Kharagpur	Host Institute of the Project: The host institute of the project is responsible for providing infrastructure support and hosting the project	https://www.iitkgp.ac.in
3	National Digital Library of India Office, Indian Institute of Technology Kharagpur	The administrative and infrastructural headquarters of the project	Dr. B. Sutradhar bsutra@ndl.gov.in
4	Project PI / Joint PI	Principal Investigator and Joint Principal Investigators of the project	Dr. B. Sutradhar bsutra@ndl.gov.in Prof. Saswat Chakrabarti will be added soon
5	Website/Portal (Helpdesk)	Queries regarding NDLI and its services	support@ndl.gov.in
6	Contents and Copyright Issues	Queries related to content curation and copyright issues	content@ndl.gov.in
7	National Digital Library of India Club (NDLI Club)	Queries related to NDLI Club formation, support, user awareness program, seminar/symposium, collaboration, social media, promotion, and outreach	clubsupport@ndl.gov.in
8	Digital Preservation Centre (DPC)	Assistance with digitizing and archiving copyright-free printed books	dpc@ndl.gov.in
9	IDR Setup or Support	Queries related to establishment and support of Institutional Digital Repository (IDR) and IDR workshops	idr@ndl.gov.in

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