NDLI: Stretching role breadth: Overachieving IT managers in underperforming IT organizations

Content Provider	IEEE Xplore Digital Library
Author	Pittenger, L.M. Boland, D. Perelli, S.
Copyright Year	2011
Description	Author affiliation: Case Western Reserve University, Cleveland, OH, USA (Pittenger, L.M.; Boland, D.; Perelli, S.)
Abstract	We addressed both the well documented perception that information technology (IT) organizations fail to maximize returns on the significant investments firms make in them - and the paucity of empirical evidence about how IT professionals contribute to the problem . We focused on people, seeking to shed light on the competencies of professionals overseeing or executing IT projects in three multinational firms operating in North America in distinctly different industries. Our findings revealed differences between two tiers of IT professionals - individual contributors (ICs ) and managers -appraised by their organizations as achieving two levels of performance - average and superior. Results demonstrate that technical ability, the basis on which most IT professionals are promoted, is trumped by role based self efficacy as a predictor of IT role effectiveness. Our findings may help firms to select and promote people best suited to manage and contribute to IT organizations.
Starting Page	89
Ending Page	99
File Size	332245
Page Count	11
File Format	PDF
ISBN	9781612849515
e-ISBN	9781612849522
DOI	10.1109/ITMC.2011.5995932
Language	English
Publisher	Institute of Electrical and Electronics Engineers, Inc. (IEEE)
Publisher Date	2011-06-27
Publisher Place	USA
Access Restriction	Subscribed
Rights Holder	Institute of Electrical and Electronics Engineers, Inc. (IEEE)
Subject Keyword	Organizational climate Buildings IT individual contributors Emotional intelligence Competencies Structural holes Companies Appraisal Role breadth self efficacy Interviews IT managers Meteorology
Content Type	Text
Resource Type	Article

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4	Project PI / Joint PI	Principal Investigator and Joint Principal Investigators of the project	Dr. B. Sutradhar bsutra@ndl.gov.in Prof. Saswat Chakrabarti will be added soon
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