NDLI: Business Services as a New Operational Model for Enterprises and Ecosystems

Content Provider	IEEE Xplore Digital Library
Author	Sanz, J.L.C. Nayak, N. Becker, V.
Copyright Year	2006
Description	Author affiliation: IBM Almaden Res. Center, San Jose, CA (Sanz, J.L.C.)
Abstract	Enterprises continue to face the challenge of cost effective operations and thus, standardization and openness are becoming an imperative for operational efficiencies at a much higher business level than information systems and related IT infrastructure. Business processes have governed enterprise operational modeling for several decades and have provided the basis for many business transformation approaches. Business processes have thus become an early form of standardization and their continuous maturity has given rise to a very important outsourcing market that has helped companies produce substantial savings by T. Davenport (2005). However, there is a clear need for new ways of modeling enterprise operations that exploit deeper levels of industry-specific commonalities across companies, thus realizing further economies of scale while yielding more savings and enhanced resilience. This paper introduces the concept of business service-based modeling of companies and related ecosystems as an innovative approach for attaining these goals. The concept of "services" is not new. Service oriented architectures (SOA), related Web services and other service standardization efforts are well-known today. However, the focus of existing service models is primarily integration of IT systems based on interoperability. These models, which are targeted towards solution implementers, do not adequately address the needs of higher level, business-oriented modeling within the context of a service-oriented operation and corresponding service-oriented ecosystems. Companies are beginning to recognize the importance of business-level service orientation as a pre-requisite to becoming competitive. For on demand interaction with their customers, suppliers, partners, and employees, companies are actively exploring what business services to provide and how to develop them rapidly in order to be responsive and grow margins. Hence, there is a need for proper operational modeling constructs and corresponding SW tools that support design, representation, and analysis of services that are required by service-oriented, on demand businesses. Business Services provide such a new paradigm for extended business-level standardization and componentization. In this paper, the concept of business services is introduced and illustrated with several examples. A new metamodel exposing the different aspects of company operations comprised by these business services were presented. Traditional functional modeling approaches including business processes will be related to business services
Sponsorship	IEEE Comput. Soc. Tech. Comm. on Electron. Commerce
Starting Page	61
Ending Page	61
File Size	191867
Page Count	1
File Format	PDF
ISBN	0769525113
DOI	10.1109/CEC-EEE.2006.101
Language	English
Publisher	Institute of Electrical and Electronics Engineers, Inc. (IEEE)
Publisher Date	2006-06-26
Publisher Place	USA
Access Restriction	Subscribed
Rights Holder	Institute of Electrical and Electronics Engineers, Inc. (IEEE)
Subject Keyword	Ecosystems Companies Standardization Service oriented architecture Context modeling Costs Information systems Outsourcing Economies of scale Resilience
Content Type	Text
Resource Type	Article

Sl.	Authority	Responsibilities	Communication Details
1	Ministry of Education (GoI), Department of Higher Education	Sanctioning Authority	https://www.education.gov.in/ict-initiatives
2	Indian Institute of Technology Kharagpur	Host Institute of the Project: The host institute of the project is responsible for providing infrastructure support and hosting the project	https://www.iitkgp.ac.in
3	National Digital Library of India Office, Indian Institute of Technology Kharagpur	The administrative and infrastructural headquarters of the project	Dr. B. Sutradhar bsutra@ndl.gov.in
4	Project PI / Joint PI	Principal Investigator and Joint Principal Investigators of the project	Dr. B. Sutradhar bsutra@ndl.gov.in Prof. Saswat Chakrabarti will be added soon
5	Website/Portal (Helpdesk)	Queries regarding NDLI and its services	support@ndl.gov.in
6	Contents and Copyright Issues	Queries related to content curation and copyright issues	content@ndl.gov.in
7	National Digital Library of India Club (NDLI Club)	Queries related to NDLI Club formation, support, user awareness program, seminar/symposium, collaboration, social media, promotion, and outreach	clubsupport@ndl.gov.in
8	Digital Preservation Centre (DPC)	Assistance with digitizing and archiving copyright-free printed books	dpc@ndl.gov.in
9	IDR Setup or Support	Queries related to establishment and support of Institutional Digital Repository (IDR) and IDR workshops	idr@ndl.gov.in

Communication-Enabled Business Processes as a Service

Generating Rule-Based Executable Process Models for Service Outsourcing

Capability-as-a-Service: Towards Context Aware Business Services

Towards a UDDI based semantic solution for the e-business

Extending the Web services model to it services

Business service identification and modelling with context support

Impact and Limitations of Modular Service Platforms: The case of IT Services

Business Service Modeling in Service-Oriented Enterprises

Conceptual and Business Models for Customer-Centric Business Ecosystems

Business Services as a New Operational Model for Enterprises and Ecosystems

Similar Documents

Communication-Enabled Business Processes as a Service

Generating Rule-Based Executable Process Models for Service Outsourcing

Capability-as-a-Service: Towards Context Aware Business Services

Towards a UDDI based semantic solution for the e-business

Extending the Web services model to it services

Business service identification and modelling with context support

Impact and Limitations of Modular Service Platforms: The case of IT Services

Business Service Modeling in Service-Oriented Enterprises

Conceptual and Business Models for Customer-Centric Business Ecosystems

Business Services as a New Operational Model for Enterprises and Ecosystems