NDLI: Evaluating the Impact of Information System Quality on Continuance Intention Toward Cloud Financial Information System

Content Provider	Directory of Open Access Journals (DOAJ)
Author	Yanxing Li Jinghai Wang
Abstract	Cloud financial accounting informatization is a product of the combination of accounting work and information technology, a current demand for financial information management in the new era, and a necessary means for enterprises to enhance their core competitiveness. Therefore, this study is based on DeLone and McLean's information system success model, and through theoretical interpretation and derivation, we integrate satisfaction and trust in relationship quality to measure the impact of users' intention to continue using the cloud financial accounting system. A sample of 289 faculty and finance staff with experience in using cloud financial accounting systems was used to test the hypotheses using Partial Least Squares (PLS). The results of the study showed that (1) user participation had a significant positive impact on satisfaction with the system quality, information quality, and service quality of the cloud financial accounting system; (2) the system quality and service quality of the cloud financial accounting system had a significant positive effect on user trust; and (3) the quality of the cloud financial accounting system had a mediating effect on intention to continue using the system through satisfaction and trust. Since there is a lack of research on the antecedents and outcomes of user linkage to cloud financial accounting systems in the literature, especially the empirical results on the mediation relationship from the perspective of relationship quality. Therefore, this study can fill above mentioned research gap and provide specific recommendations for sustainable management practice.
e-ISSN	16641078
DOI	10.3389/fpsyg.2021.713353
Journal	Frontiers in Psychology
Volume Number	12
Language	English
Publisher	Frontiers Media S.A.
Publisher Date	2021-08-01
Publisher Place	Switzerland
Access Restriction	Open
Subject Keyword	Psychology Relationship Quality Cloud Financial Information System Information Quality System Quality Service Quality Partial Least Squares
Content Type	Text
Resource Type	Article

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