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Unifying Unified Voice Messaging
| Content Provider | CiteSeerX |
|---|---|
| Abstract | Roughly 18 months after installing a unified voice messaging system, we picked it up and merged it into our pre-existing production email domain. This paper deals with both technical aspects deploying a unified messaging system, as well as the cultural shock of merging the very different operational domains of Email support with Telecommunications support into a shared support model. As an added bonus we will discuss the merging two Exchange/Active Directory worlds into one with minimal impact on the existing users of both systems. Lastly, wewill discuss some issues of operating a partially unified voice messaging system. |
| File Format | |
| Access Restriction | Open |
| Subject Keyword | Email Support Pre-existing Production Email Domain Unified Messaging System Exchange Active Directory Different Operational Domain Added Bonus Unified Voice Messaging Telecommunication Support Unified Voice Shared Support Model Cultural Shock |
| Content Type | Text |
| Resource Type | Article |