NDLI: Exploring reflection in online communities

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Exploring reflection in online communities

Content Provider	ACM Digital Library
Author	Lewis, Dave O'Connor, Alexander McAuley, John
Abstract	Commons-based Peer Production is the process by which internet communities create media and software artefacts. Learning is integral to the success of these communities as it encourages contribution on an individual level, helps to build and sustain commitment on a group level and provides a means for adaption at an organisational level. While some communities have established ways to support organisational learning -- through a forum or thread reserved for community discussion -- few have investigated how more in-depth visual and analytic interfaces could help formalise this process. In this paper, we explore how social network visualisation can be used to encourage reflection and thus support organisational learning in online communities. We make the following contributions: First, we describe Commons-Based Peer Production, in terms of a socio-technical learning system that includes individual, group and organisational learning. Second, we present a novel visualisation environment that embeds social network visualisation in an asynchronous collaborative architecture. Third, we present results from an evaluation and discuss the potential for visualisation to support the process of organisational reflection in online communities.
Starting Page	102
Ending Page	110
Page Count	9
File Format	PDF
ISBN	9781450311113
DOI	10.1145/2330601.2330630
Language	English
Publisher	Association for Computing Machinery (ACM)
Publisher Date	2012-04-29
Publisher Place	New York
Access Restriction	Subscribed
Subject Keyword	Collaboration Visualisation Commons-based peer production Analytics Social network visualisation Online communities
Content Type	Text
Resource Type	Article

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