NDLI: Engaging citizens through social media: how state governors in Nigeria are doing

Content Provider	ACM Digital Library
Author	Fabgule, Joan Omololu Mejabi, Omenogo Veronica
Abstract	There is a growing move by government leaders in Nigeria to showcase their social media presence in personal communications or official government websites. However, the motive for using social media is not clear. Is it to take advantage of the power of social media to foster citizen engagement or is it just a case of joining the bandwagon? Are those with high social media activity, the Governor's perceived as high performers? Nigeria operates a federal system of government with 36 states. each managed by an elected "State Governor". This study attempts to answer the question posed with respect to the State Governors in Nigeria and their use of social media, specifically Facebook and Twitter. The social media activity of each Governor was scanned for evidence of engagement between them and citizens. The conclusion is reached that while many Governors have social media accounts, citizen engagement is quite low although there seems to be a relationship between a Governor's social media activity and governance performance.
Starting Page	85
Ending Page	88
Page Count	4
File Format	PDF
ISBN	9781605586113
DOI	10.1145/2691195.2691277
Language	English
Publisher	Association for Computing Machinery (ACM)
Publisher Date	2014-10-27
Publisher Place	New York
Access Restriction	Subscribed
Subject Keyword	Government Social media E-governance Citizen Citizen engagement
Content Type	Text
Resource Type	Article

Sl.	Authority	Responsibilities	Communication Details
1	Ministry of Education (GoI), Department of Higher Education	Sanctioning Authority	https://www.education.gov.in/ict-initiatives
2	Indian Institute of Technology Kharagpur	Host Institute of the Project: The host institute of the project is responsible for providing infrastructure support and hosting the project	https://www.iitkgp.ac.in
3	National Digital Library of India Office, Indian Institute of Technology Kharagpur	The administrative and infrastructural headquarters of the project	Dr. B. Sutradhar bsutra@ndl.gov.in
4	Project PI / Joint PI	Principal Investigator and Joint Principal Investigators of the project	Dr. B. Sutradhar bsutra@ndl.gov.in Prof. Saswat Chakrabarti will be added soon
5	Website/Portal (Helpdesk)	Queries regarding NDLI and its services	support@ndl.gov.in
6	Contents and Copyright Issues	Queries related to content curation and copyright issues	content@ndl.gov.in
7	National Digital Library of India Club (NDLI Club)	Queries related to NDLI Club formation, support, user awareness program, seminar/symposium, collaboration, social media, promotion, and outreach	clubsupport@ndl.gov.in
8	Digital Preservation Centre (DPC)	Assistance with digitizing and archiving copyright-free printed books	dpc@ndl.gov.in
9	IDR Setup or Support	Queries related to establishment and support of Institutional Digital Repository (IDR) and IDR workshops	idr@ndl.gov.in

Engaging citizens through social media: how state governors in Nigeria are doing