NDLI: The perception of others: inferring reputation from social media in the enterprise

Content Provider	ACM Digital Library
Author	Kremer-Davidson, Shiri Guy, Ido Aizenbud-Reshef, Netta Porat, Sara Jacovi, Michal
Abstract	The emergence of social media allows people to interact with others all over the world. During interaction, people leave many traces behind that can reveal things about themselves, or about how they perceive others: having many followers may indicate that one is an influencer; forum answers that gain high ranking, are likely to testify for expertise; people who gain high ranking in eCommerce sites are likely to be trustworthy. In this paper, we examine whether public online traces can be used for inferring the reputation of a person as perceived by others in relation to trustworthiness, influence, expertise, and impact. We describe a study performed on indicators of reputation that employees leave in a rich organizational social media platform. We compare different indicators, and report the results of an extensive user study with over 500 participants who provided their perception of thousands of others through a set of hypothetical scenarios.
Starting Page	756
Ending Page	766
Page Count	11
File Format	PDF
ISBN	9781450325400
DOI	10.1145/2531602.2531667
Language	English
Publisher	Association for Computing Machinery (ACM)
Publisher Date	2014-02-15
Publisher Place	New York
Access Restriction	Subscribed
Subject Keyword	Social media Enterprise Influence Reputation Workplace Trust Expertise
Content Type	Text
Resource Type	Article

Sl.	Authority	Responsibilities	Communication Details
1	Ministry of Education (GoI), Department of Higher Education	Sanctioning Authority	https://www.education.gov.in/ict-initiatives
2	Indian Institute of Technology Kharagpur	Host Institute of the Project: The host institute of the project is responsible for providing infrastructure support and hosting the project	https://www.iitkgp.ac.in
3	National Digital Library of India Office, Indian Institute of Technology Kharagpur	The administrative and infrastructural headquarters of the project	Dr. B. Sutradhar bsutra@ndl.gov.in
4	Project PI / Joint PI	Principal Investigator and Joint Principal Investigators of the project	Dr. B. Sutradhar bsutra@ndl.gov.in Prof. Saswat Chakrabarti will be added soon
5	Website/Portal (Helpdesk)	Queries regarding NDLI and its services	support@ndl.gov.in
6	Contents and Copyright Issues	Queries related to content curation and copyright issues	content@ndl.gov.in
7	National Digital Library of India Club (NDLI Club)	Queries related to NDLI Club formation, support, user awareness program, seminar/symposium, collaboration, social media, promotion, and outreach	clubsupport@ndl.gov.in
8	Digital Preservation Centre (DPC)	Assistance with digitizing and archiving copyright-free printed books	dpc@ndl.gov.in
9	IDR Setup or Support	Queries related to establishment and support of Institutional Digital Repository (IDR) and IDR workshops	idr@ndl.gov.in

The perception of others: inferring reputation from social media in the enterprise