NDLI: Systems thinking during systems analysis and design

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Systems thinking during systems analysis and design

Content Provider	ACM Digital Library
Author	Ferratt, Thomas W.
Abstract	A number of academicians and practitioners have called for more systems thinking. In this subjective essay I examine elements of systems thinking that are and are not likely to be taught in the education of systems analysts. My purpose is to understand the elements of systems thinking that potential systems analysts learn. Since no definitive model of systems thinking exists, I first summarize the elements of systems thinking in five alternative models of systems thinking extant in the literature -- general systems approach and complexity theory, cybernetics, system dynamics, soft system methodology, and critical systems theory and multimethodology -- and then examine which of those elements are included in Systems Analysis and Design textbooks. The findings indicate that what is likely to be taught is an approach to understanding and designing an information system that decomposes the system into component parts that interrelate through processing input data into outputs. This reductionist approach also includes an understanding of the information system's boundary, which determines system scope. What is unlikely to be taught, besides the five alternative models of systems thinking, are the general system concepts of synergism, negative entropy, dynamic equilibrium, internal elaboration, multiple goal-seeking, and equifinality of open systems. With this foundation I encourage IS faculty to engage in a continuing dialog on what elements of systems thinking potential systems analysts should learn.
Starting Page	163
Ending Page	169
Page Count	7
File Format	PDF
ISBN	9781450326254
DOI	10.1145/2599990.2600013
Language	English
Publisher	Association for Computing Machinery (ACM)
Publisher Date	2014-05-29
Publisher Place	New York
Access Restriction	Subscribed
Subject Keyword	Systems approach General systems theory Systems analysts
Content Type	Text
Resource Type	Article

Sl.	Authority	Responsibilities	Communication Details
1	Ministry of Education (GoI), Department of Higher Education	Sanctioning Authority	https://www.education.gov.in/ict-initiatives
2	Indian Institute of Technology Kharagpur	Host Institute of the Project: The host institute of the project is responsible for providing infrastructure support and hosting the project	https://www.iitkgp.ac.in
3	National Digital Library of India Office, Indian Institute of Technology Kharagpur	The administrative and infrastructural headquarters of the project	Dr. B. Sutradhar bsutra@ndl.gov.in
4	Project PI / Joint PI	Principal Investigator and Joint Principal Investigators of the project	Dr. B. Sutradhar bsutra@ndl.gov.in Prof. Saswat Chakrabarti will be added soon
5	Website/Portal (Helpdesk)	Queries regarding NDLI and its services	support@ndl.gov.in
6	Contents and Copyright Issues	Queries related to content curation and copyright issues	content@ndl.gov.in
7	National Digital Library of India Club (NDLI Club)	Queries related to NDLI Club formation, support, user awareness program, seminar/symposium, collaboration, social media, promotion, and outreach	clubsupport@ndl.gov.in
8	Digital Preservation Centre (DPC)	Assistance with digitizing and archiving copyright-free printed books	dpc@ndl.gov.in
9	IDR Setup or Support	Queries related to establishment and support of Institutional Digital Repository (IDR) and IDR workshops	idr@ndl.gov.in

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