NDLI: User Experience as a Parameter to Enhance Automation Acceptance: Lessons from Automating Articulatory Tasks

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User Experience as a Parameter to Enhance Automation Acceptance: Lessons from Automating Articulatory Tasks

Content Provider	ACM Digital Library
Author	Pirker, Michael Manciet, François Bernhaupt, Regina
Abstract	If automation in a system is accepted by users is depending on the perceived usefulness and ease of use of the system. How and if user experience has an effect on acceptance is less explored. Goal of this research was to investigate how user experience is changing when a system is automating articulatory tasks. To investigate this relationship we used a case study from the field of interactive television (TV), automating the task of transferring a movie from the TV to the tablet or providing automatically information on the tablet for the movie running on the TV. The automation was indicated for all the tasks by simply bringing a remote control close to the device. Results show that automation in articulatory tasks has a direct positive influence on the overall user experience (UX) and thus is a candidate to further enhance automation acceptance models.
Starting Page	140
Ending Page	150
Page Count	11
File Format	PDF
ISBN	9781450335621
DOI	10.1145/2899361.2899376
Language	English
Publisher	Association for Computing Machinery (ACM)
Publisher Date	2015-09-30
Publisher Place	New York
Access Restriction	Subscribed
Subject Keyword	Task migration Automation User experience Second screen Remote control
Content Type	Text
Resource Type	Article

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