NDLI: Proceedings of the 39th annual ACM SIGUCCS conference on User services (SIGUCCS '11)

Please wait, while we are loading the content...

Developing service assessment metrics

The mission: teaming with microsoft and adobe for licensing

Leveraging both quantitative and qualitative data sources to improve IT help desk support services

Charting a new course from blackboard to sakai

Can you hear me now?: communicating to the campus community

UR mobile: there's an app for that!

Read, write, and present for ACM SIGUCCS conferences

Windows 7: trials and tribulations

Team mission: solutions for managing software

UMConnect one year later: promoting live@edu services

Enriching scholarship: sustaining effective campus collaborations

Unifying the ITS department through ticketing

Information and communication technology infrastructure and management for collaboration with regional universities and colleges

Maintaining creative integrity while implementing successful university branding

The circle of internal communication

Successful implementation of an active learning laboratory in computer science

The awkward hallway: getting inside an applicant's head

Superstar student staff teams

Investigating and implementing mobility

Utilizing educational lean to enhance the information technology project intake process

Moodle integration of an automated account enabling system and a user status collection system

Student employees: hire 'em, mold 'em, keep 'em will be a part of our management track

Divide & conquer

Enhanced student technology support with cross-platform mobile apps

Revitalize and re-brand your IT image

This isn't your father's computer lab: computer labs redefined

IT collaboration across institutions

The windows 7 build key: redesigning and automating image deployment

The mission: delivering technology information to those who need it most

Ubiquitous computing

Leading from the middle

Homework and hangovers: the joys of empowering a student staff

Visualizing user activity in open e-learning contexts: challenges and techniques for operational management

User state migration tool: migrating to windows 7 with ease and efficiency

Managing iOS mobile devices

Trusted computing architectures for a mobile IT infrastructure

Orchestrating an institution-wide transition to google calendar

A comparison of the usage and experience of a file sharing system with different operation policies

CourseCast: a new angle on course capture technology

Bringing students and faculty together through mobile devices

The cultivation of a help desk dashboard

What's growing on your keyboards?

We've been over this before!: tracking the lifecycles of scheduled events

Which web solution is best for you?: a decision tree

Physical security and data projectors

Sun ray self-help guide

A space just for YOU: specialized learning centers

Raising the bar: cell phones the GGC way

InnovatEDU a collaboration to reduce higher ed security risk

Proceedings of the 39th annual ACM SIGUCCS conference on User services (SIGUCCS '11)

Content Provider	ACM Digital Library
Editor	Wagnon, Elizabeth Bucher, John Wolff, Terry Rugg, Elizabeth
Copyright Year	2011
Abstract	Welcome to the 39th annual ACM SIGUCCS Conference in sunny San Diego, California! This year's theme One Team.One Mission has so many special meanings to this organization as well as to the many colleges and universities world-wide represented here this week. "One Team" is a great new vision for SIGUCCS.to have both of our conferences in one location at one time of year is a bold venture. Hopefully as the week unfolds, the possibilities of "One Mission" will come into focus as well. Just as the vision of a pilot becomes expanded, almost limitless, as they break through the cloud dome, so is my hope for each of you.that your opportunities for sharing and learning, for helping and growing, are limitless. I hope your vision of the future is a little brighter as you reenter your home "airspace", taking with you the resources, relationships, innovative ideas and energy from your friends, colleagues and speakers. Maybe you were able to take advantage of the change in scheduling and attend both conferences or possibly enjoy some team-building time with your colleagues. Or maybe you didn't change a thing. Either way, I'm thankful you are here. You are an important part of the SIGUCCS Team. Whether you are a veteran attendee or this is your maiden flight, I'm certain you will find something or someone to inspire you.
ISBN	9781450310239
Language	English
Publisher	Association for Computing Machinery (ACM)
Publisher Date	2011-11-12
Access Restriction	Subscribed
Content Type	Text
Resource Type	Conference Proceedings

Central Library (ISO-9001:2015 Certified)
Indian Institute of Technology Kharagpur
Kharagpur, West Bengal, India | PIN - 721302

See location in the Map
03222 282435
Mail: support@ndl.gov.in

Sl.	Authority	Responsibilities	Communication Details
1	Ministry of Education (GoI), Department of Higher Education	Sanctioning Authority	https://www.education.gov.in/ict-initiatives
2	Indian Institute of Technology Kharagpur	Host Institute of the Project: The host institute of the project is responsible for providing infrastructure support and hosting the project	https://www.iitkgp.ac.in
3	National Digital Library of India Office, Indian Institute of Technology Kharagpur	The administrative and infrastructural headquarters of the project	Dr. B. Sutradhar bsutra@ndl.gov.in
4	Project PI / Joint PI	Principal Investigator and Joint Principal Investigators of the project	Dr. B. Sutradhar bsutra@ndl.gov.in Prof. Saswat Chakrabarti will be added soon
5	Website/Portal (Helpdesk)	Queries regarding NDLI and its services	support@ndl.gov.in
6	Contents and Copyright Issues	Queries related to content curation and copyright issues	content@ndl.gov.in
7	National Digital Library of India Club (NDLI Club)	Queries related to NDLI Club formation, support, user awareness program, seminar/symposium, collaboration, social media, promotion, and outreach	clubsupport@ndl.gov.in
8	Digital Preservation Centre (DPC)	Assistance with digitizing and archiving copyright-free printed books	dpc@ndl.gov.in
9	IDR Setup or Support	Queries related to establishment and support of Institutional Digital Repository (IDR) and IDR workshops	idr@ndl.gov.in