NDLI: Starting and supporting a software library

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Supercomputing at the University of Arizona

Criteria and guidelines for selecting the appropriate LAN(s): what nobody tells you

Le Menu: changing the user interface on a local area network

Computer conferencing systems: how do we support them?

Electronic conferencing—issues beyond software selection

Deans' electronic mail project

Social issues surrounding electronic mail

The care and feeding of an instructional program

Instructional development of computer workshops at Indiana University

Training adult learners - a new face in end users

The importance of a proactive approach to education at an educational/academic computer center

Providing inexpensive software for campuses

You cannot lead a horse to water: taking charge of microcomputer support

Using an expert system to improve microcomputer consulting

Evolutionary changes in microcomputer services and support

Setting up, controlling, and maintaining multiple, non-networked, open-use microcomputer labs

A documentation system, philosophy and implementation at the UAB University Computer Center

Documentation: document distribution maintenance

Establishing documentation standards

Managing the user services function

The dark side of computer operations: implementing user policies

The role of computer-center committees

Providing the right computing services in times of financial crisis: a case study at the University of Wisconsin-Madison

User services for the novice on the Northwest Missouri State University Electronic Campus

The concerns of new trainers

Effective computer education

Survival techniques of a conversion

Converting from a DEC system-10 to VAX

All your consulting needs under one roof

Consulting methods used by the text consultants at a large research laboratory

After-hours assistance

MEMO: an electronic consultation machine on VM CMS

In-house documentation in a small college

Publishing requires much more than desktop publishing systems

Using our resources to improve publications

Supporting package software documentation: options for user services groups

The evolution of a genre: the computer center newsletter

Publishing a university computing service newsletter

Organizing a live call-in TV show about computers

Captive...a new tool

Online services: let your fingers do the walking...

“I've got a quick question..." or, a dozen years of network user services

What I didn't learn in the classroom

Personal and professional growth in a user services career

Meeting user needs through in-service student projects

A successful support model for student consultants at Rutgers University

Micro labs and laser printing: scenarios and solutions

Software support: preempting the quick question

Which way to go?

Micros and minis - conflict resolution

Support services for a heterogeneous environment

Faculty computer literacy at the University of Wisconsin-Milwaukee

Establishing a faculty computing resource library

Equipment maintenance as a user service

Starting and supporting a software library

The special training needs of the first-time microcomputer user

Designing an effective Macintosh training program

You have to run faster just to stay in the same place

The student consultant...supporting the microcomputer labs

On the care and feeding of superusers

Administrative microcomputer support from an academic center?

Campus MIS and OA services for students and faculty

User's groups - a source of information

Process for selecting microcomputer-based statistical software

A hard disk organization scheme for delivering CAI on a novell based PC/MS DOS local area network

Microcomputer software management: a user-oriented approach

Designing user services on a PC LAN

Managing on oft overlooked resource: student employees

Presenting a united front

Cross-training of student consultants

Student internship program: capitalizing on our natural resources

What to do when the help desk needs help]

Adapting courses to meet faculty, staff, and student needs

Providing learning alternatives

Distributed training: the MSU computer laboratory departmental trainer program

Integrating computers into the university curriculum: the experience of the UK computers

Twenty years of electronic publishing at Syracuse University: from Rube Goldberg to the real thing

University innovations in desktop publishing

I lift the lamp beside the golden door]

Partnership in technology

Strategies for leveraging user services resources

Implementing a campus-wide computer-based curriculum

Training: a view from the new kid on the block

Communications software in university computing services

An agenda for research in end user computing

What are those students really doing?

Starting and supporting a software library

Content Provider	ACM Digital Library
Author	Lloyd, Les
Abstract	Drew is a private, liberal arts institution located in Madison, New Jersey. Originally founded as a Methodist seminary in the mid-1800's, the College of Liberal Arts was founded in 1929. The College of Liberal Arts, Theological School and Graduate School comprise Drew University today with combined enrollments of about 2200 students.The College of Liberal Arts offers 27 degree programs. There are about 100 full-time faculty members, 1600 students and 300 staff and administration in the College.In 1983, the faculty of the College of Liberal Arts initiated and overwhelmingly voted to support the Computer Initiative. The effort gained national attention, as Drew became the nation's first major liberal arts college to issue computers to incoming freshmen as part of their regular education package. Through this initiative, beginning in fall 1984, every Drew freshman was issued a personal computer for the course of undergraduate studies and to keep upon graduation. At the same time, every faculty member was issued a personal computer, and faculty voluntarily embraced a massive and continuing education program themselves to be able to adapt the computer into the college curriculum.Staff offices also received computers as they were requested and faculty requests for additional computers to take home are considered on an individual basis.When a freshman arrives at Drew, his or her computer and printer is set-up in his room and ready for use. A crew of students supervised by a staff member installs each computer and tests it during the two weeks before classes begin in the fall. This period of time is necessary to work around the physical plant's painting and cleaning schedule and dorm use by summer programs. In addition to the hardware, freshmen have received one or two word processors, along with graphics, spreadsheets and database software.The Computer Initiative budget includes a line for software expense. The general guidelines on this fund is that the first copy of a package will be purchased by the Computer Initiative. If a department or course requires additional copies, we will do the price negotiation and acquisition of the software, but try to get them to fund it or charge the students depending on the use of the package. If the department's budget cannot handle the purchase, the Computer Initiative and/or the Dean of the College will assist in finding funds.
Starting Page	305
Ending Page	308
Page Count	4
File Format	PDF
ISBN	0897912411
DOI	10.1145/41866.41921
Language	English
Publisher	Association for Computing Machinery (ACM)
Publisher Date	1987-12-01
Publisher Place	New York
Access Restriction	Subscribed
Content Type	Text
Resource Type	Article

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