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| Content Provider | ACM Digital Library |
|---|---|
| Author | Salo, Markus Olsson, Thomas |
| Abstract | Over the last few years, mobile applications demonstrating Augmented Reality (AR) - such as Layar, Junaio and Google Goggles - have been introduced to consumers. We conducted an online survey to explore the user experience (UX) of early stage mobile AR applications available in the market in spring 2011, covering both location-based AR browsers and image recognition AR applications for object-based interaction. We identify various types of experiences such applications have evoked by qualitatively analyzing 84 users' narratives of their most satisfying and unsatisfying experiences. The results highlight, for example, experiences of awareness of surroundings, empowerment, positive surprise, amazement and fascination from the novelty value, as well as some examples of immersion and social connectivity. The analysis indicates that the applications have not yet reached their potential in evoking a multifaceted user experience that is characteristic especially to AR. This work helps in understanding the experiential design potential in mobile AR and points out UX issues to further focus on in design. |
| Starting Page | 2779 |
| Ending Page | 2788 |
| Page Count | 10 |
| File Format | |
| ISBN | 9781450310154 |
| DOI | 10.1145/2207676.2208677 |
| Language | English |
| Publisher | Association for Computing Machinery (ACM) |
| Publisher Date | 2012-05-05 |
| Publisher Place | New York |
| Access Restriction | Subscribed |
| Subject Keyword | Evaluation Mixed reality End-user application Location-based service User experience User narration Object-based interaction Mobile augmented reality Online survey |
| Content Type | Text |
| Resource Type | Article |
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