NDLI: Autonomic business service management

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Autonomic business service management

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Autonomic business service management

Content Provider	ACM Digital Library
Author	Ferguson, Donald F.
Abstract	Medium and large enterprises think of information technology implementing business services. Examples include online banking or Web commerce. Most systems and application management technology manage individual hardware and software systems. A business service is inherently a composite comprised from multiple HW, SW and logical entities. For example, a Web commerce system may have a Web server, Web application server, database server and messaging system to connect to mainframe inventory management. Each of the systems has various installed software. Businesses want to automate management of the business service, not the individual instances. IT management systems must manage the service, "unwind" the high level policies and operations, and apply them to individual HW and SW elements. SOA makes managing composites more difficult due to dynamic binding and request routing. This presentation describes the design and implementation of a business service management system. The core elements include: A Unified Service Model A real-time management database that extends the concept of a Configuration Management Database (CMDB) [http://en.wikipedia.org/wiki/CMDB], and integrates external management and monitoring systems. Rule based event correlation and rule based discovery of the structure of a business service. Algorithmic analysis of the composite service to automatically detect and repair availability and end-to-end performance problems. The presentation suggests topics for additional research.
Starting Page	1
Ending Page	2
Page Count	2
File Format	PDF
ISBN	9781605585642
DOI	10.1145/1555228.1555230
Language	English
Publisher	Association for Computing Machinery (ACM)
Publisher Date	2009-06-15
Publisher Place	New York
Access Restriction	Subscribed
Subject Keyword	Icac 2009 keynote talk
Content Type	Text
Resource Type	Article

Sl.	Authority	Responsibilities	Communication Details
1	Ministry of Education (GoI), Department of Higher Education	Sanctioning Authority	https://www.education.gov.in/ict-initiatives
2	Indian Institute of Technology Kharagpur	Host Institute of the Project: The host institute of the project is responsible for providing infrastructure support and hosting the project	https://www.iitkgp.ac.in
3	National Digital Library of India Office, Indian Institute of Technology Kharagpur	The administrative and infrastructural headquarters of the project	Dr. B. Sutradhar bsutra@ndl.gov.in
4	Project PI / Joint PI	Principal Investigator and Joint Principal Investigators of the project	Dr. B. Sutradhar bsutra@ndl.gov.in Prof. Saswat Chakrabarti will be added soon
5	Website/Portal (Helpdesk)	Queries regarding NDLI and its services	support@ndl.gov.in
6	Contents and Copyright Issues	Queries related to content curation and copyright issues	content@ndl.gov.in
7	National Digital Library of India Club (NDLI Club)	Queries related to NDLI Club formation, support, user awareness program, seminar/symposium, collaboration, social media, promotion, and outreach	clubsupport@ndl.gov.in
8	Digital Preservation Centre (DPC)	Assistance with digitizing and archiving copyright-free printed books	dpc@ndl.gov.in
9	IDR Setup or Support	Queries related to establishment and support of Institutional Digital Repository (IDR) and IDR workshops	idr@ndl.gov.in

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