NDLI: Changes in the management of the information systems organization: an exploratory study

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Changes in the management of the information systems organization: an exploratory study

Content Provider	ACM Digital Library
Author	Gallivan, Michael J.
Abstract	The present study was conducted as exploratory research to understand the activities and beliefs of IS and line managers, with regard to the management of information technology (IT). Semi-structured interviews were conducted with 25 managers in seven firms to understand their current initiatives, future vision, and the factors driving change. Managers from three different positions from each company were interviewed—a senior IS manager, an IS application development manager, and a line manager. The results showed that there were a variety of different initiatives underway—with the most common ones being rapid prototyping, an emphasis on purchasing packages, business reengineering, and building IT infrastructure. Beyond these few commonalities, different firms were adopting a variety of changes to their IS organization structure, working relationships with users and outside vendors, system development tools and methodologies, and their training and other human resource policies.Similarly, a broad range of factors were cited as driving changes in IT management practice—with these clustering into four major sets of drivers: business cost pressures, business service pressures, IS service pressures, and technology-push factors. Few respondents were able to articulate a vision for the IS organization of the future, beyond describing their expectations for the initiatives currently underway. Of those respondents who provided such a vision, few described the steps required to achieve the transition. These findings are analyzed in terms of a management framework derived from Harold Leavitt and discussed in light of other recent research on IS management. Questions for follow-up research are suggested.
Starting Page	65
Ending Page	77
Page Count	13
File Format	PDF
ISBN	0897916522
DOI	10.1145/186281.186296
Language	English
Publisher	Association for Computing Machinery (ACM)
Publisher Date	1994-04-01
Publisher Place	New York
Access Restriction	Subscribed
Content Type	Text
Resource Type	Article

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1	Ministry of Education (GoI), Department of Higher Education	Sanctioning Authority	https://www.education.gov.in/ict-initiatives
2	Indian Institute of Technology Kharagpur	Host Institute of the Project: The host institute of the project is responsible for providing infrastructure support and hosting the project	https://www.iitkgp.ac.in
3	National Digital Library of India Office, Indian Institute of Technology Kharagpur	The administrative and infrastructural headquarters of the project	Dr. B. Sutradhar bsutra@ndl.gov.in
4	Project PI / Joint PI	Principal Investigator and Joint Principal Investigators of the project	Dr. B. Sutradhar bsutra@ndl.gov.in Prof. Saswat Chakrabarti will be added soon
5	Website/Portal (Helpdesk)	Queries regarding NDLI and its services	support@ndl.gov.in
6	Contents and Copyright Issues	Queries related to content curation and copyright issues	content@ndl.gov.in
7	National Digital Library of India Club (NDLI Club)	Queries related to NDLI Club formation, support, user awareness program, seminar/symposium, collaboration, social media, promotion, and outreach	clubsupport@ndl.gov.in
8	Digital Preservation Centre (DPC)	Assistance with digitizing and archiving copyright-free printed books	dpc@ndl.gov.in
9	IDR Setup or Support	Queries related to establishment and support of Institutional Digital Repository (IDR) and IDR workshops	idr@ndl.gov.in

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