NDLI: Studying interaction with documentation: methodological lessons learned in two semi-naturalistic designs

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Studying interaction with documentation: methodological lessons learned in two semi-naturalistic designs

Content Provider	ACM Digital Library
Author	van Loggem, Brigit
Abstract	Semi-naturalistic research designs allow for studying behaviour in a realistic setting, achieving a fair degree of ecological validity without the disadvantages of purely naturalistic designs. A semi-naturalistic study sets boundaries for the behaviour under investigation, within which respondents still act freely. In order to allow for between-subjects comparisons, the raw data obtained must be structured, either through pre-structuring or through post-structuring. Motivation -- There exists little methodological guidance in the field of documentation design. Qualitative and quantitative studies alike are carried out using an amalgam of methods that were developed for other disciplines. This paper contributes to awareness of the pitfalls (but also the benefits) of doing so. Research approach -- This paper considers two semi-naturalistic studies into interaction with software and documentation from a methodological point of view. In the first, the data was collected in the respondents' workplace and then post-structured. In the second, the data was collected in a laboratory setting and pre-structured through the use of an observation tool. Findings/Design -- Both methods are described in some detail, followed by a discussion of methodological issues discovered after the design had been executed. Finally, the relative advantages and disadvantages of the two approaches are highlighted. Take-away message -- Documentation design can fruitfully combine methodological approaches originally developed for other disciplines, provided these are adapted for the purpose with care and discretion.
Starting Page	138
Ending Page	143
Page Count	6
File Format	PDF
ISBN	9781450317863
DOI	10.1145/2448136.2448166
Language	English
Publisher	Association for Computing Machinery (ACM)
Publisher Date	2012-08-28
Publisher Place	New York
Access Restriction	Subscribed
Subject Keyword	Methodology Documentation Semi-naturalistic designs Instructions Research
Content Type	Text
Resource Type	Article

Sl.	Authority	Responsibilities	Communication Details
1	Ministry of Education (GoI), Department of Higher Education	Sanctioning Authority	https://www.education.gov.in/ict-initiatives
2	Indian Institute of Technology Kharagpur	Host Institute of the Project: The host institute of the project is responsible for providing infrastructure support and hosting the project	https://www.iitkgp.ac.in
3	National Digital Library of India Office, Indian Institute of Technology Kharagpur	The administrative and infrastructural headquarters of the project	Dr. B. Sutradhar bsutra@ndl.gov.in
4	Project PI / Joint PI	Principal Investigator and Joint Principal Investigators of the project	Dr. B. Sutradhar bsutra@ndl.gov.in Prof. Saswat Chakrabarti will be added soon
5	Website/Portal (Helpdesk)	Queries regarding NDLI and its services	support@ndl.gov.in
6	Contents and Copyright Issues	Queries related to content curation and copyright issues	content@ndl.gov.in
7	National Digital Library of India Club (NDLI Club)	Queries related to NDLI Club formation, support, user awareness program, seminar/symposium, collaboration, social media, promotion, and outreach	clubsupport@ndl.gov.in
8	Digital Preservation Centre (DPC)	Assistance with digitizing and archiving copyright-free printed books	dpc@ndl.gov.in
9	IDR Setup or Support	Queries related to establishment and support of Institutional Digital Repository (IDR) and IDR workshops	idr@ndl.gov.in

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