NDLI: The When, Where, and How: An Adaptive Robotic Info-Terminal for Care Home Residents

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The When, Where, and How: An Adaptive Robotic Info-Terminal for Care Home Residents

Content Provider	ACM Digital Library
Author	Hanheide, Marc Hebesberger, Denise Krajník, Tomáš
Abstract	Adapting to users' intentions is a key requirement for autonomous robots in general, and in care settings in particular. In this paper, a comprehensive long-term study of a mobile robot providing information services to residents, visitors, and staff of a care home is presented, with a focus on adapting to the when and where the robot should be offering its services to best accommodate the users' needs. Rather than providing a fixed schedule, the presented system takes the opportunity of long-term deployment to explore the space of possibilities of interaction while concurrently exploiting the model learned to provide better services. But in order to provide effective services to users in a care home, not only then when and where are relevant, but also the way how the information is provided and accessed. Hence, also the usability of the deployed system is studied specifically, in order to provide a most comprehensive overall assessment of a robotic info-terminal implementation in a care setting. Our results back our hypotheses, (i) that learning a spatio-temporal model of users' intentions improves efficiency and usefulness of the system, and (ii) that the specific information sought after is indeed dependent on the location the info-terminal is offered.
Starting Page	341
Ending Page	349
Page Count	9
File Format	PDF
ISBN	9781450343367
DOI	10.1145/2909824.3020228
Language	English
Publisher	Association for Computing Machinery (ACM)
Publisher Date	2017-03-06
Publisher Place	New York
Access Restriction	Subscribed
Subject Keyword	Interaction design Machine learning Usability study User interface design Older adults Field study
Content Type	Text
Resource Type	Article

Sl.	Authority	Responsibilities	Communication Details
1	Ministry of Education (GoI), Department of Higher Education	Sanctioning Authority	https://www.education.gov.in/ict-initiatives
2	Indian Institute of Technology Kharagpur	Host Institute of the Project: The host institute of the project is responsible for providing infrastructure support and hosting the project	https://www.iitkgp.ac.in
3	National Digital Library of India Office, Indian Institute of Technology Kharagpur	The administrative and infrastructural headquarters of the project	Dr. B. Sutradhar bsutra@ndl.gov.in
4	Project PI / Joint PI	Principal Investigator and Joint Principal Investigators of the project	Dr. B. Sutradhar bsutra@ndl.gov.in Prof. Saswat Chakrabarti will be added soon
5	Website/Portal (Helpdesk)	Queries regarding NDLI and its services	support@ndl.gov.in
6	Contents and Copyright Issues	Queries related to content curation and copyright issues	content@ndl.gov.in
7	National Digital Library of India Club (NDLI Club)	Queries related to NDLI Club formation, support, user awareness program, seminar/symposium, collaboration, social media, promotion, and outreach	clubsupport@ndl.gov.in
8	Digital Preservation Centre (DPC)	Assistance with digitizing and archiving copyright-free printed books	dpc@ndl.gov.in
9	IDR Setup or Support	Queries related to establishment and support of Institutional Digital Repository (IDR) and IDR workshops	idr@ndl.gov.in

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