NDLI: Tapping an unlimited resource: the young, talented and creative minds of student workers

Content Provider	ACM Digital Library
Author	Pearson, Teresa K
Abstract	At Indiana University (IU) I manage a group of 60 network consultants who are charged with connecting and maintaining network connections for 12,000 campus residents. In addition our group manages 29 technology labs. In times of budget reductions and fewer hours to complete our ever-increasing workload, we've taken advantage of the opportunity to utilize the great minds we currently have in our employ; our student workers. Our diverse group of students continue to astound us with their unlimited creativity, talent and energy for developing the types of tools we need for coordination and management of our business processes. We will illustrate the online tools we use for shift reporting and monitoring, site information, FAQs, problem reporting, online chatting, and many others. Participants at SIGUCCS should walk away from this presentation with lots of ideas for managing their resources and expanding their boundaries with student involvement in tools development.
Starting Page	327
Ending Page	330
Page Count	4
File Format	PDF
ISBN	1595934383
DOI	10.1145/1181216.1181285
Language	English
Publisher	Association for Computing Machinery (ACM)
Publisher Date	2006-11-05
Publisher Place	New York
Access Restriction	Subscribed
Subject Keyword	Campus housing Campus residents Student employees Application development Network consultants Network connectivity
Content Type	Text
Resource Type	Article

Sl.	Authority	Responsibilities	Communication Details
1	Ministry of Education (GoI), Department of Higher Education	Sanctioning Authority	https://www.education.gov.in/ict-initiatives
2	Indian Institute of Technology Kharagpur	Host Institute of the Project: The host institute of the project is responsible for providing infrastructure support and hosting the project	https://www.iitkgp.ac.in
3	National Digital Library of India Office, Indian Institute of Technology Kharagpur	The administrative and infrastructural headquarters of the project	Dr. B. Sutradhar bsutra@ndl.gov.in
4	Project PI / Joint PI	Principal Investigator and Joint Principal Investigators of the project	Dr. B. Sutradhar bsutra@ndl.gov.in Prof. Saswat Chakrabarti will be added soon
5	Website/Portal (Helpdesk)	Queries regarding NDLI and its services	support@ndl.gov.in
6	Contents and Copyright Issues	Queries related to content curation and copyright issues	content@ndl.gov.in
7	National Digital Library of India Club (NDLI Club)	Queries related to NDLI Club formation, support, user awareness program, seminar/symposium, collaboration, social media, promotion, and outreach	clubsupport@ndl.gov.in
8	Digital Preservation Centre (DPC)	Assistance with digitizing and archiving copyright-free printed books	dpc@ndl.gov.in
9	IDR Setup or Support	Queries related to establishment and support of Institutional Digital Repository (IDR) and IDR workshops	idr@ndl.gov.in

Tapping an unlimited resource: the young, talented and creative minds of student workers