NDLI: Interrupting or not: exploring the effect of social context on interrupters' decision making

Content Provider	ACM Digital Library
Author	Kaptelinin, Victor Harr, Rikard
Abstract	In recent decades technology-induced interruptions emerged as a key object of study in HCI and CSCW research, but until recently the social dimension of interruptions has been relatively neglected. The focus of existing research on interruptions has been mostly on their direct effects on the persons whose activities are interrupted. Arguably, however, it is also necessary to take into account the "ripple effect" of interruptions, that is, indirect consequences of interruptions within the social context of an activity, to properly understand interrupting behavior and provide advanced technological support for handling interruptions. This paper reports an empirical study, in which we examine a set of facets of the social context of interruptions, which we identified in a previous conceptual analysis. The results suggest that people do take into account various facets of the social context when making decisions about whether or not it is appropriate to interrupt another person.
Starting Page	707
Ending Page	710
Page Count	4
File Format	PDF
ISBN	9781450314824
DOI	10.1145/2399016.2399124
Language	English
Publisher	Association for Computing Machinery (ACM)
Publisher Date	2012-10-14
Publisher Place	New York
Access Restriction	Subscribed
Subject Keyword	Physical proximity Collaboration Interruptions Social context Interpersonal relation Communication
Content Type	Text
Resource Type	Article

Sl.	Authority	Responsibilities	Communication Details
1	Ministry of Education (GoI), Department of Higher Education	Sanctioning Authority	https://www.education.gov.in/ict-initiatives
2	Indian Institute of Technology Kharagpur	Host Institute of the Project: The host institute of the project is responsible for providing infrastructure support and hosting the project	https://www.iitkgp.ac.in
3	National Digital Library of India Office, Indian Institute of Technology Kharagpur	The administrative and infrastructural headquarters of the project	Dr. B. Sutradhar bsutra@ndl.gov.in
4	Project PI / Joint PI	Principal Investigator and Joint Principal Investigators of the project	Dr. B. Sutradhar bsutra@ndl.gov.in Prof. Saswat Chakrabarti will be added soon
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Interrupting or not: exploring the effect of social context on interrupters' decision making