NDLI: Collect and map it all: the artifact map, a tool for complex context analysis

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Collect and map it all: the artifact map, a tool for complex context analysis

Content Provider	ACM Digital Library
Author	Beckhaus, Steffi Brugger, Senana Lucia Wolter, Katharina
Abstract	We have developed the Artifact Map as a tool for context analysis. In a first step, this tool supports and structures the early process of, "hunting for stories" by collecting, describing and mapping all artifacts on a floor map as an anchor. Subsequently, this visible, tangible surrogate paper context is collaboratively extended and used in interviews. Doing so, users are aided in making tacit knowledge explicit, analyzing and reflecting creatively about all aspects of their workaday world. Preparing and working with the Artifact map helps to immerse quickly in a complex context, to find interesting research and design questions, and to establish a common language. Collaborative, social and work processes are jointly sketched on the map, later visually informing further design. Preparing and working with the Artifact Map is both a structured analysis process and an exploratory ethnographic method, with potential to reveal hidden issues that a normal rapid analysis would not disclose. This paper describes the preparation, use, and method in detail. We also report on our results using the Artifact Map to improve our understanding of the context of a vessel traffic center.
Starting Page	119
Ending Page	128
Page Count	10
File Format	PDF
ISBN	9781450314824
DOI	10.1145/2399016.2399035
Language	English
Publisher	Association for Computing Machinery (ACM)
Publisher Date	2012-10-14
Publisher Place	New York
Access Restriction	Subscribed
Subject Keyword	Vessel traffic control center Contextual inquiry Ethnography Context analysis Artifact map Tangible mapping
Content Type	Text
Resource Type	Article

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