NDLI: How virtual teams use their virtual workspace to coordinate knowledge

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How virtual teams use their virtual workspace to coordinate knowledge

Content Provider	ACM Digital Library
Author	Majchrzak, Ann Malhotra, Arvind
Copyright Year	2012
Abstract	Virtual team members increasingly rely on virtual workspace tools to coordinate knowledge that each individual brings to the team. How the use of these tools affects knowledge coordination within virtual teams is not well understood. We distinguish between tools as features and the use of the virtual workspace as providing affordances for behaviors. Using situational awareness theory, we hypothesized two affordances of virtual workspaces that facilitate knowledge coordination. Using trading zone theory, we hypothesized two forms of trading zones created by features of virtual workspaces and the impact of these trading zones on the creation of affordances for team members. Members of 54 teams were asked about the affordances of the virtual workspace, and team leaders were asked about specific tools provided to the team. Our hypothesized model was supported: the different forms of trading zones were differentially related to the different affordances and on affordances were related to knowledge coordination satisfaction. Theoretical implications focus on the distinction between features and affordances and on the identification of specific features that affect specific affordances. Practical implications for managers and engineers supporting virtual teams include the utility of becoming knowledgeable about different forms of trading zones that virtual workspaces can provide and understanding the relationship between trading zones and different affordances.
Starting Page	1
Ending Page	14
Page Count	14
File Format	PDF
ISSN	2158656X
DOI	10.1145/2151163.2151169
Volume Number	3
Issue Number	1
Journal	ACM Transactions on Management Information Systems (TMIS)
Language	English
Publisher	Association for Computing Machinery (ACM)
Publisher Date	2012-04-10
Publisher Place	New York
Access Restriction	One Nation One Subscription (ONOS)
Subject Keyword	Virtual teams Presence awareness Situational awareness Task awareness Tool categories
Content Type	Text
Resource Type	Article
Subject	Management Information Systems Computer Science

Sl.	Authority	Responsibilities	Communication Details
1	Ministry of Education (GoI), Department of Higher Education	Sanctioning Authority	https://www.education.gov.in/ict-initiatives
2	Indian Institute of Technology Kharagpur	Host Institute of the Project: The host institute of the project is responsible for providing infrastructure support and hosting the project	https://www.iitkgp.ac.in
3	National Digital Library of India Office, Indian Institute of Technology Kharagpur	The administrative and infrastructural headquarters of the project	Dr. B. Sutradhar bsutra@ndl.gov.in
4	Project PI / Joint PI	Principal Investigator and Joint Principal Investigators of the project	Dr. B. Sutradhar bsutra@ndl.gov.in Prof. Saswat Chakrabarti will be added soon
5	Website/Portal (Helpdesk)	Queries regarding NDLI and its services	support@ndl.gov.in
6	Contents and Copyright Issues	Queries related to content curation and copyright issues	content@ndl.gov.in
7	National Digital Library of India Club (NDLI Club)	Queries related to NDLI Club formation, support, user awareness program, seminar/symposium, collaboration, social media, promotion, and outreach	clubsupport@ndl.gov.in
8	Digital Preservation Centre (DPC)	Assistance with digitizing and archiving copyright-free printed books	dpc@ndl.gov.in
9	IDR Setup or Support	Queries related to establishment and support of Institutional Digital Repository (IDR) and IDR workshops	idr@ndl.gov.in

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