NDLI: Trust in virtual teams:solved or still a mystery?

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Trust in virtual teams:solved or still a mystery?

Content Provider	ACM Digital Library
Author	Mitchell, Alanah Zigurs, Ilze
Abstract	Trust was one of the most prominent topics of early research in virtual teams, highlighted by the emergence of the theory of swift trust. As researchers continue to study this topic, it is important to understand what problems have been solved as well as what aspects of trust in virtual teams remain a mystery. We address this goal by presenting an in-depth analysis of existing research on trust in virtual teams. We review theories, methods, tasks, technologies, and major outcome themes from 42 empirical studies over an eleven-year period from 1997 through 2007. The analysis reveals gaps and areas for future research, including the need for additional theorizing, broader use of methods, deliberate interventions that enhance trust, and continuing evolution of the trust concept.
Starting Page	61
Ending Page	83
Page Count	23
File Format	PDF
ISSN	00950033 15320936
DOI	10.1145/1592401.1592407
Journal	ACM SIGMIS Database: the DATABASE for Advances in Information Systems (DATB)
Volume Number	40
Issue Number	3
Language	English
Publisher	Association for Computing Machinery (ACM)
Publisher Date	2007-02-28
Publisher Place	New York
Access Restriction	One Nation One Subscription (ONOS)
Subject Keyword	Computer mediated groups Distributed teams Virtual teams Group task Trust Collaboration technology
Content Type	Text
Resource Type	Article
Subject	Management Information Systems Computer Networks and Communications

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