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Content Provider | NCERT - Vocational Education |
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Copyright Year | 2017 |
Description | A trainee associate - customer service interacts with a company’s customers to provide them with information to address inquiries regarding products and services. In addition, they deal with and help resolve any customer complaints. For instance, a trainee/customer associate may assist a customer in opening an account or help customers to resolve a problem if the customer cannot access his/her account or if his/her order never arrived. Usually, trainee/customer service associates gather their information via a telephone call . |
File Size | 2372567 |
File Format | EPUB |
Language | English |
Publisher | PSS Central Institute of Vocational Education |
Publisher Date | 2017-06-01 |
Publisher Place | Bhopal |
Access Restriction | Open |
Rights Holder | National Council of Educational Research and Training (NCERT) |
Subject Keyword | Loyalty Schemes for Customers NCERT Retail Vocational Curriculum Book for Classes 9 and 10 Maintaining the Store Secure NCERT Trainee Associate Vocational Curriculum for Classes 9 and 10 Hygiene and Safety Practices NCERT Trainee Associate Vocational Curriculum for Classes IX and X Safety and security equipments Housekeeping equipments NCERT Retail Vocational Curriculum Book for Classes IX and X Vocational Book NCERT Vocational Textbook NCERT Book Vocational NCERT Vocational Book |
Content Type | Text |
Educational Framework | Central Board of Secondary Education (CBSE) |
Educational Role | Student Teacher |
Educational Use | Self Learning Reading Classroom |
Time Required | P3W |
Education Level | Class IX Class X |
Resource Type | Book |
Subject | Business, Profession and Employment Vocational Studies |
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