Please wait, while we are loading the content...
Please wait, while we are loading the content...
| Content Provider | TKM College of Engineering |
|---|---|
| Advisor | Vaheetha Salam |
| Author | Pankajakshan, Arjun V. |
| Abstract | UPTIME - ”No Time for Downtime”, is a multi-tenant smart ticketing system that receives anomalies as events from self-diagnosable critical systems of multiple OEM’s which then creates tickets and assigns a support engineer based on the availability, technology, and expertise with an SLA of less than a minute.UPTIME - ”No Time for Downtime” effectively reducing the time between the client and customer.It gives a single platform for monitoring the performance of teams and team members. The application also helps in having a coordinated approach to manage these anomalies.The end customer was able to get a highly available and robust system able to bring down the SLA of the alarms to minimum one minute from two minutes.With Uptime, able to reduce the massive footprint of infrastructure compared to the old system. Six microservices connected to the message-brokering platform Kafka make up the uptime architecture. The data from the microservices will remain durable even if something awful happens to any of the microservices because Kafka sits in between them. Uptime transforms internal transactions into a single, standard format, making it simple for visualization tools like Power BI to understand the data the system produces. For notification, the system integrated notification services Twilo, Sendgrid, and Azure Push Notification. Once a ticket is created the service engineers get notified through these channels. Twilio handles SMS notifications.SendGrid for sending an email notification.Azure Push Notification deals with generating notifications on Power BI. |
| Language | English |
| Publisher Date | 2022-07-01 |
| Access Restriction | Open |
| Subject Keyword | Kafka Multi-Tenant Smart Ticketing System Azure Push Notification Sendgrid Power BI Twilo |
| Content Type | Text |
| Resource Type | Thesis |
National Digital Library of India (NDLI) is a virtual repository of learning resources which is not just a repository with search/browse facilities but provides a host of services for the learner community. It is sponsored and mentored by Ministry of Education, Government of India, through its National Mission on Education through Information and Communication Technology (NMEICT). Filtered and federated searching is employed to facilitate focused searching so that learners can find the right resource with least effort and in minimum time. NDLI provides user group-specific services such as Examination Preparatory for School and College students and job aspirants. Services for Researchers and general learners are also provided. NDLI is designed to hold content of any language and provides interface support for 10 most widely used Indian languages. It is built to provide support for all academic levels including researchers and life-long learners, all disciplines, all popular forms of access devices and differently-abled learners. It is designed to enable people to learn and prepare from best practices from all over the world and to facilitate researchers to perform inter-linked exploration from multiple sources. It is developed, operated and maintained from Indian Institute of Technology Kharagpur.
Learn more about this project from here.
NDLI is a conglomeration of freely available or institutionally contributed or donated or publisher managed contents. Almost all these contents are hosted and accessed from respective sources. The responsibility for authenticity, relevance, completeness, accuracy, reliability and suitability of these contents rests with the respective organization and NDLI has no responsibility or liability for these. Every effort is made to keep the NDLI portal up and running smoothly unless there are some unavoidable technical issues.
Ministry of Education, through its National Mission on Education through Information and Communication Technology (NMEICT), has sponsored and funded the National Digital Library of India (NDLI) project.
| Sl. | Authority | Responsibilities | Communication Details |
|---|---|---|---|
| 1 | Ministry of Education (GoI), Department of Higher Education |
Sanctioning Authority | https://www.education.gov.in/ict-initiatives |
| 2 | Indian Institute of Technology Kharagpur | Host Institute of the Project: The host institute of the project is responsible for providing infrastructure support and hosting the project | https://www.iitkgp.ac.in |
| 3 | National Digital Library of India Office, Indian Institute of Technology Kharagpur | The administrative and infrastructural headquarters of the project | Dr. B. Sutradhar bsutra@ndl.gov.in |
| 4 | Project PI / Joint PI | Principal Investigator and Joint Principal Investigators of the project |
Dr. B. Sutradhar bsutra@ndl.gov.in Prof. Saswat Chakrabarti will be added soon |
| 5 | Website/Portal (Helpdesk) | Queries regarding NDLI and its services | support@ndl.gov.in |
| 6 | Contents and Copyright Issues | Queries related to content curation and copyright issues | content@ndl.gov.in |
| 7 | National Digital Library of India Club (NDLI Club) | Queries related to NDLI Club formation, support, user awareness program, seminar/symposium, collaboration, social media, promotion, and outreach | clubsupport@ndl.gov.in |
| 8 | Digital Preservation Centre (DPC) | Assistance with digitizing and archiving copyright-free printed books | dpc@ndl.gov.in |
| 9 | IDR Setup or Support | Queries related to establishment and support of Institutional Digital Repository (IDR) and IDR workshops | idr@ndl.gov.in |
|
Loading...
|