NDLI: Visualization of trends in subscriber attributes of communities on mobile telecommunications networks

Content Provider	Springer Nature Link
Author	Archambault, Daniel Hurley, Neil
Copyright Year	2014
Abstract	Churn, the decision for a subscriber to leave a provider, is frequently of interest in the telecommunications industry. Previous research provides evidence that social influence can be a factor in mobile telecommunications churn. In our work, presented at ASONAM, we presented a system, called ChurnVis, to visualize the evolution of mobile telecommunications churn and subscriber actions over time. First, we infer a social network from call detail records. Then, we compute components based on an overlay of this social network and churn activity. We compute summaries of the attributes associated with the subscribers and finally, we visualize the components in a privacy preserving way. The system is able to present summaries of thousands of churn components in graphs of hundreds of millions of edges. One of the drawbacks of the original approach was that churn components were sometimes very large, leading to over-aggregation in the summary data. In this extension of the ASONAM paper, we adapt the ChurnVis approach to operate on the output of a community finding algorithm and present new results based on this adaptation.
Starting Page	1
Ending Page	17
Page Count	17
File Format	PDF
ISSN	18695450
Journal	Social Network Analysis and Mining
Volume Number	4
Issue Number	1
e-ISSN	18695469
Language	English
Publisher	Springer Vienna
Publisher Date	2014-06-08
Publisher Place	Vienna
Access Restriction	One Nation One Subscription (ONOS)
Subject Keyword	Telecommunications churn Attributed graphs Graph visualization Social networks Community finding visualization Data Mining and Knowledge Discovery Complex Networks Game Theory, Economics, Social and Behav. Sciences Statistics for Social Science, Behavorial Science, Education, Public Policy, and Law Methodology of the Social Sciences
Content Type	Text
Resource Type	Article
Subject	Information Systems Human-Computer Interaction Communication Computer Science Applications Media Technology

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