NDLI: Cooperative customer navigation between robots outside and inside a retail shop—an implementation on the ubiquitous market platform

Content Provider	Springer Nature Link
Author	Kamei, Koji Ikeda, Tetsushi Shiomi, Masahiro Kidokoro, Hiroyuki Utsumi, Akira Shizawa, Kazuhiko Miyashita, Takahiro Hagita, rihiro
Copyright Year	2012
Abstract	Applying the technologies of a network robot system, recommendation methods used in e-commerce are incorporated in a retail shop in the real world. We constructed a platform for ubiquitous networked robots that focuses on a shop environment where communication robots perform customer navigation. The platform observes customers’ purchasing behavior by networked sensors, including a laser range finder-based human position tracking system, and then controls visible-type communication robots in the environment to perform customer navigation. Two types of navigation scenarios are implemented and investigated in experiments using 80 participants. The results indicate that the participants in the cooperative navigation scenario, who interacted with communication robots located both outside and inside the shop, felt friendliness toward the robots and found it easy to understand what the robots said.
Starting Page	329
Ending Page	340
Page Count	12
File Format	PDF
ISSN	00034347
Journal	Annales Des Télécommunications
Volume Number	67
Issue Number	7-8
e-ISSN	19589395
Language	English
Publisher	Springer-Verlag
Publisher Date	2012-06-10
Publisher Place	Paris
Access Restriction	One Nation One Subscription (ONOS)
Subject Keyword	Network robot system Human position tracking Persuasive technology Recommendation Computer Communication Networks Information Systems and Communication Service R & D/Technology Policy Information and Communication, Circuits Communications Engineering, Networks Signal, Image and Speech Processing
Content Type	Text
Resource Type	Article
Subject	Electrical and Electronic Engineering

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1	Ministry of Education (GoI), Department of Higher Education	Sanctioning Authority	https://www.education.gov.in/ict-initiatives
2	Indian Institute of Technology Kharagpur	Host Institute of the Project: The host institute of the project is responsible for providing infrastructure support and hosting the project	https://www.iitkgp.ac.in
3	National Digital Library of India Office, Indian Institute of Technology Kharagpur	The administrative and infrastructural headquarters of the project	Dr. B. Sutradhar bsutra@ndl.gov.in
4	Project PI / Joint PI	Principal Investigator and Joint Principal Investigators of the project	Dr. B. Sutradhar bsutra@ndl.gov.in Prof. Saswat Chakrabarti will be added soon
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