NDLI: Technology strategy and performance: a study of information technology service providers from selected Asian countries

Please wait, while we are loading the content...

Technology strategy and performance: a study of information technology service providers from selected Asian countries

Content Provider	Springer Nature Link
Author	Chadee, Doren D. Pang, Billy
Copyright Year	2007
Abstract	The provision of information technology (IT) services to support a wide range of information and communication technology (ICT) products has experienced rapid growth in recent years, particularly in less developed countries in Asia. This paper develops a conceptual model to test the impacts of the technology strategy of IT service providers on two measures of performance based on the experience of a sample of 98 IT firms from Korea, China, Thailand and the Philippines. It is found that technology strategy related to the adoption and diffusion of technology contributes positively to both performance measures. While the technology capabilities of firms, both internal and external, are important for financial performance, internal technological capabilities are more effective for the firm’s response to market changes. The technology competence of employees reflected by their education levels and the availability of in-house training are also found to be crucial for financial performance. The overall results suggest that technology strategy contributes significantly towards the performance of IT service providers but the impacts of different strategies on the financial and strategic performance of firms vary markedly.
Starting Page	109
Ending Page	126
Page Count	18
File Format	PDF
ISSN	18628516
Journal	Service Business
Volume Number	2
Issue Number	2
e-ISSN	18628508
Language	English
Publisher	Springer-Verlag
Publisher Date	2007-05-10
Publisher Place	Berlin, Heidelberg
Access Restriction	One Nation One Subscription (ONOS)
Subject Keyword	Technology strategy Service providers ICT Asia Management Personnel Management Business/Management Science
Content Type	Text
Resource Type	Article
Subject	Business and International Management Strategy and Management

Sl.	Authority	Responsibilities	Communication Details
1	Ministry of Education (GoI), Department of Higher Education	Sanctioning Authority	https://www.education.gov.in/ict-initiatives
2	Indian Institute of Technology Kharagpur	Host Institute of the Project: The host institute of the project is responsible for providing infrastructure support and hosting the project	https://www.iitkgp.ac.in
3	National Digital Library of India Office, Indian Institute of Technology Kharagpur	The administrative and infrastructural headquarters of the project	Dr. B. Sutradhar bsutra@ndl.gov.in
4	Project PI / Joint PI	Principal Investigator and Joint Principal Investigators of the project	Dr. B. Sutradhar bsutra@ndl.gov.in Prof. Saswat Chakrabarti will be added soon
5	Website/Portal (Helpdesk)	Queries regarding NDLI and its services	support@ndl.gov.in
6	Contents and Copyright Issues	Queries related to content curation and copyright issues	content@ndl.gov.in
7	National Digital Library of India Club (NDLI Club)	Queries related to NDLI Club formation, support, user awareness program, seminar/symposium, collaboration, social media, promotion, and outreach	clubsupport@ndl.gov.in
8	Digital Preservation Centre (DPC)	Assistance with digitizing and archiving copyright-free printed books	dpc@ndl.gov.in
9	IDR Setup or Support	Queries related to establishment and support of Institutional Digital Repository (IDR) and IDR workshops	idr@ndl.gov.in

Does technology make a difference? Evidence from Spanish hotels

Entrepreneurial orientation and the performance of service business

Higher educational services exports: sources of growth of Asian students in US and UK

ICT for small and medium enterprises

Systematic performance differences across the manufacturing-service continuum

The effect of knowledge complexity on the performance of franchise systems in the service industries: an empirical study

ICT introduction in the city councils. A regional analysis

Tracking the relationship between environmental management and financial performance in the service industry

The first decade of the Asia Academy of Management

Technology strategy and performance: a study of information technology service providers from selected Asian countries

Similar Documents

Does technology make a difference? Evidence from Spanish hotels

Entrepreneurial orientation and the performance of service business

Higher educational services exports: sources of growth of Asian students in US and UK

ICT for small and medium enterprises

Systematic performance differences across the manufacturing-service continuum

The effect of knowledge complexity on the performance of franchise systems in the service industries: an empirical study

ICT introduction in the city councils. A regional analysis

Tracking the relationship between environmental management and financial performance in the service industry

The first decade of the Asia Academy of Management

Technology strategy and performance: a study of information technology service providers from selected Asian countries