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Procedural justice, routine encounters and citizen perceptions of police: main findings from the Queensland Community Engagement Trial (QCET)

Content Provider	Springer Nature Link
Author	Mazerolle, Lorraine Bennett, Sarah Antrobus, Emma Eggins, Elizabeth
Copyright Year	2012
Abstract	To test, under randomized field trial conditions, the impact of police using the principles of procedural justice during routine encounters with citizens on attitudes towards drink-driving, perceptions of compliance, and their satisfaction with the police.We conducted the first randomized field trial—the ‘Queensland Community Engagement Trial’ (QCET)—to test the impact of police engaging with citizens by operationalizing the key ingredients of procedural justice (neutrality, citizen participation, respect, and trustworthy motives) in a short, high-volume police–citizen encounter. We randomly allocated 60 roadside Random Breath Testing (RBT) operations to control (business-as-usual) and experimental (procedural justice) conditions. Driver surveys were used to measure the key outcomes: attitudes towards drinking and driving, satisfaction with police and perceptions of compliance.Citizen perceptions of the encounter revealed that the experimental treatment was delivered as planned. We also found significant differences between the experimental and control groups on all key outcome measures: drivers who received the experimental RBT encounter were 1.24 times more likely to report that their views on drinking and driving had changed than the control group; experimental respondents reported small but higher levels of compliance (d = .07) and satisfaction (d = .18) with police during the encounter than did their control group counterparts.Our results show that the way citizens perceive the police can be influenced by the way in which police interact with citizens during routine encounters, and demonstrate the positive benefits of police using the principles of procedural justice. Our study was limited by the use of paper-only surveys and low response rate. We also recognize that the experiment setting (RBT road blocks) is limiting and non-reflective of the wider set of routine police–citizen encounters. Future research should be undertaken, using experimental methods, to replicate our field operationalization of procedural justice in different types of police–citizen encounters.
Starting Page	343
Ending Page	367
Page Count	25
File Format	PDF
ISSN	15733750
Journal	Journal of Experimental Criminology
Volume Number	8
Issue Number	4
e-ISSN	15728315
Language	English
Publisher	Springer Netherlands
Publisher Date	2012-07-24
Publisher Place	Dordrecht
Access Restriction	One Nation One Subscription (ONOS)
Subject Keyword	Police legitimacy Procedural justice Randomized field trial Random breath tests Criminology & Criminal Justice Political Science Social Sciences
Content Type	Text
Resource Type	Article
Subject	Law

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