NDLI: Context-dependent awareness support in open collaboration environments

Content Provider	Springer Nature Link
Author	Ardisso, Liliana Bosio, Gianni
Copyright Year	2011
Abstract	The widespread adoption of online services for performing work, home and leisure tasks enables users to operate in the ubiquitous environment provided by the Internet by managing a possibly high number of parallel (private and shared) activity contexts. The provision of awareness information is a key factor for keeping users up-to-date with what happens around them; e.g., with the operations performed by their collaborators. However, the delivery of notifications describing the occurred events can interrupt the users’ activities, with a possible disruptive effect on their emotional and attentional states. As a possible solution to the trade-off between informing and interrupting users, we defined two context-dependent notification management policies which support the selection of the notifications to be delivered on the basis of the user’s current activities, at different granularity levels: general collaboration context versus task carried out. These policies are offered by the COntext depeNdent awaReness informAtion Delivery (CONRAD) framework. We tested such policies with users by applying them in a collaboration environment that includes a set of largely used Web 2.0 services. The experiments show that our policies reduce the levels of workload on users while supporting an up-to-the-moment understanding of the interaction with their shared contexts. The present paper presents the CONRAD framework and the techniques underlying the proposed notification policies.
Starting Page	223
Ending Page	254
Page Count	32
File Format	PDF
ISSN	09241868
Journal	User Modeling and User-Adapted Interaction
Volume Number	22
Issue Number	3
e-ISSN	15731391
Language	English
Publisher	Springer Netherlands
Publisher Date	2011-08-17
Publisher Place	Dordrecht
Access Restriction	One Nation One Subscription (ONOS)
Subject Keyword	Personalized awareness information support Notification management policies Interruption management Collaboration environments Context awareness Web 2.0 Multimedia Information Systems Management of Computing and Information Systems User Interfaces and Human Computer Interaction
Content Type	Text
Resource Type	Article
Subject	Education Human-Computer Interaction Computer Science Applications

Sl.	Authority	Responsibilities	Communication Details
1	Ministry of Education (GoI), Department of Higher Education	Sanctioning Authority	https://www.education.gov.in/ict-initiatives
2	Indian Institute of Technology Kharagpur	Host Institute of the Project: The host institute of the project is responsible for providing infrastructure support and hosting the project	https://www.iitkgp.ac.in
3	National Digital Library of India Office, Indian Institute of Technology Kharagpur	The administrative and infrastructural headquarters of the project	Dr. B. Sutradhar bsutra@ndl.gov.in
4	Project PI / Joint PI	Principal Investigator and Joint Principal Investigators of the project	Dr. B. Sutradhar bsutra@ndl.gov.in Prof. Saswat Chakrabarti will be added soon
5	Website/Portal (Helpdesk)	Queries regarding NDLI and its services	support@ndl.gov.in
6	Contents and Copyright Issues	Queries related to content curation and copyright issues	content@ndl.gov.in
7	National Digital Library of India Club (NDLI Club)	Queries related to NDLI Club formation, support, user awareness program, seminar/symposium, collaboration, social media, promotion, and outreach	clubsupport@ndl.gov.in
8	Digital Preservation Centre (DPC)	Assistance with digitizing and archiving copyright-free printed books	dpc@ndl.gov.in
9	IDR Setup or Support	Queries related to establishment and support of Institutional Digital Repository (IDR) and IDR workshops	idr@ndl.gov.in

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