NDLI: Software quality, non-functional software requirements and IT-business alignment

Content Provider	Springer Nature Link
Author	Haigh, Maria
Copyright Year	2010
Abstract	‘High quality’ might seem an obvious requirement for any piece of software, but do the different stakeholder groups involved in its production and use conceptualize this requirement in the same way? Many existing models refine the broad concept of quality into a number of well-defined and measurable attributes related to the software product itself and the development process which produced it. But despite growing awareness of the importance of achieving cultural alignment between holders of different business and IT groups, little attempt has been made to empirically examine the requirements for software quality held by different groups involved in the development process. We conducted a survey of more than 300 current and recently graduated students of one of the leading Executive MBA programs in the United States, asking them to rate the importance of each of 13 widely-cited attributes related to software quality. The results showed business role-related differences in some specific areas and agreement in many others. The results suggest that a strong shared culture may be able to bridge the gulf created between holders of IT and business stakeholder roles.
Starting Page	361
Ending Page	385
Page Count	25
File Format	PDF
ISSN	09639314
Journal	Software Quality Journal
Volume Number	18
Issue Number	3
e-ISSN	15731367
Language	English
Publisher	Springer US
Publisher Date	2010-05-01
Publisher Place	Boston
Access Restriction	One Nation One Subscription (ONOS)
Subject Keyword	Software quality IT business alignment Software stakeholders Requirements analysis Non-functional software requirements Operating Systems Data Structures, Cryptology and Information Theory Programming Languages, Compilers, Interpreters Software Engineering/Programming and Operating Systems
Content Type	Text
Resource Type	Article
Subject	Safety, Risk, Reliability and Quality Media Technology Software

Sl.	Authority	Responsibilities	Communication Details
1	Ministry of Education (GoI), Department of Higher Education	Sanctioning Authority	https://www.education.gov.in/ict-initiatives
2	Indian Institute of Technology Kharagpur	Host Institute of the Project: The host institute of the project is responsible for providing infrastructure support and hosting the project	https://www.iitkgp.ac.in
3	National Digital Library of India Office, Indian Institute of Technology Kharagpur	The administrative and infrastructural headquarters of the project	Dr. B. Sutradhar bsutra@ndl.gov.in
4	Project PI / Joint PI	Principal Investigator and Joint Principal Investigators of the project	Dr. B. Sutradhar bsutra@ndl.gov.in Prof. Saswat Chakrabarti will be added soon
5	Website/Portal (Helpdesk)	Queries regarding NDLI and its services	support@ndl.gov.in
6	Contents and Copyright Issues	Queries related to content curation and copyright issues	content@ndl.gov.in
7	National Digital Library of India Club (NDLI Club)	Queries related to NDLI Club formation, support, user awareness program, seminar/symposium, collaboration, social media, promotion, and outreach	clubsupport@ndl.gov.in
8	Digital Preservation Centre (DPC)	Assistance with digitizing and archiving copyright-free printed books	dpc@ndl.gov.in
9	IDR Setup or Support	Queries related to establishment and support of Institutional Digital Repository (IDR) and IDR workshops	idr@ndl.gov.in

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