NDLI: Psychological Contracts and Counterproductive Work Behaviors: Employee Responses to Transactional and Relational Breach

Content Provider	Springer Nature Link
Author	Jensen, Jaclyn M. Opland, Richard A. Ryan, Ann Marie
Copyright Year	2009
Abstract	This study extends the research on counterproductive work behavior (CWB) by examining the psychological contract breaches that trigger employee CWB. Specifically, we explored the relationship between transactional and relational contract breach and five forms of CWB (abuse, production deviance, sabotage, theft, and withdrawal). Further, we considered the role of situational and individual factors that mitigate CWB engagement and examined the moderating effects of organizational policies meant to deter CWB and personality (conscientiousness, agreeableness, and emotional stability).A total of 357 employees responded to surveys of transactional and relational psychological contract breach, CWB, knowledge of organizational policies, and personality. Relationships were examined via hierarchical linear regression. Findings generally supported the notion that transactional and relational breach has differential effects on CWB. However, there was limited support for the moderating effects of policies and individual differences on these relationships.Given the consequences of CWB for organizations and individuals, it is important for organizations to understand how transactional and relational contract breach relates to different forms of CWB. In addition, it is important to recognize the limited role that organizational policies and personality have in diminishing CWB.Our contribution to this area of study is the parsing of the effects of distinct elements of the psychological contract to specific forms of CWB, so that organizations can achieve a better understanding of which aspects of the psychological contract affect CWB and implement targeted interventions.
Starting Page	555
Ending Page	568
Page Count	14
File Format	PDF
ISSN	08893268
Journal	Journal of Business and Psychology
Volume Number	25
Issue Number	4
e-ISSN	1573353X
Language	English
Publisher	Springer US
Publisher Date	2009-11-29
Publisher Place	Boston
Access Restriction	One Nation One Subscription (ONOS)
Subject Keyword	Psychological contract Transactional Relational Contract breach Counterproductive work behavior Organizational policies Personality Social Sciences Business/Management Science Personality and Social Psychology Community and Environmental Psychology
Content Type	Text
Resource Type	Article
Subject	Business and International Management Applied Psychology

Sl.	Authority	Responsibilities	Communication Details
1	Ministry of Education (GoI), Department of Higher Education	Sanctioning Authority	https://www.education.gov.in/ict-initiatives
2	Indian Institute of Technology Kharagpur	Host Institute of the Project: The host institute of the project is responsible for providing infrastructure support and hosting the project	https://www.iitkgp.ac.in
3	National Digital Library of India Office, Indian Institute of Technology Kharagpur	The administrative and infrastructural headquarters of the project	Dr. B. Sutradhar bsutra@ndl.gov.in
4	Project PI / Joint PI	Principal Investigator and Joint Principal Investigators of the project	Dr. B. Sutradhar bsutra@ndl.gov.in Prof. Saswat Chakrabarti will be added soon
5	Website/Portal (Helpdesk)	Queries regarding NDLI and its services	support@ndl.gov.in
6	Contents and Copyright Issues	Queries related to content curation and copyright issues	content@ndl.gov.in
7	National Digital Library of India Club (NDLI Club)	Queries related to NDLI Club formation, support, user awareness program, seminar/symposium, collaboration, social media, promotion, and outreach	clubsupport@ndl.gov.in
8	Digital Preservation Centre (DPC)	Assistance with digitizing and archiving copyright-free printed books	dpc@ndl.gov.in
9	IDR Setup or Support	Queries related to establishment and support of Institutional Digital Repository (IDR) and IDR workshops	idr@ndl.gov.in

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