NDLI: Message classification as a basis for studying command and control communications—an evaluation of machine learning approaches

Content Provider	Springer Nature Link
Author	Leifler, Ola Eriksson, Henrik
Copyright Year	2011
Abstract	In military command and control, success relies on being able to perform key functions such as communicating intent. Most staff functions are carried out using standard means of text communication. Exactly how members of staff perform their duties, who they communicate with and how, and how they could perform better, is an area of active research. In command and control research, there is not yet a single model which explains all actions undertaken by members of staff well enough to prescribe a set of procedures for how to perform functions in command and control. In this context, we have studied whether automated classification approaches can be applied to textual communication to assist researchers who study command teams and analyze their actions. Specifically, we report the results from evaluating machine leaning with respect to two metrics of classification performance: (1) the precision of finding a known transition between two activities in a work process, and (2) the precision of classifying messages similarly to human researchers that search for critical episodes in a workflow. The results indicate that classification based on text only provides higher precision results with respect to both metrics when compared to other machine learning approaches, and that the precision of classifying messages using text-based classification in already classified datasets was approximately 50%. We present the implications that these results have for the design of support systems based on machine learning, and outline how to practically use text classification for analyzing team communications by demonstrating a specific prototype support tool for workflow analysis.
Starting Page	299
Ending Page	320
Page Count	22
File Format	PDF
ISSN	09259902
Journal	Journal of Intelligent Information Systems
Volume Number	38
Issue Number	2
e-ISSN	15737675
Language	English
Publisher	Springer US
Publisher Date	2011-03-24
Publisher Place	Boston
Access Restriction	One Nation One Subscription (ONOS)
Subject Keyword	Command and control Classification Exploratory sequential data analysis Workflow mining Random indexing Text clustering Information Storage and Retrieval Data Structures, Cryptology and Information Theory Document Preparation and Text Processing Business Information Systems Artificial Intelligence (incl. Robotics)
Content Type	Text
Resource Type	Article
Subject	Artificial Intelligence Computer Networks and Communications Information Systems Software Hardware and Architecture

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1	Ministry of Education (GoI), Department of Higher Education	Sanctioning Authority	https://www.education.gov.in/ict-initiatives
2	Indian Institute of Technology Kharagpur	Host Institute of the Project: The host institute of the project is responsible for providing infrastructure support and hosting the project	https://www.iitkgp.ac.in
3	National Digital Library of India Office, Indian Institute of Technology Kharagpur	The administrative and infrastructural headquarters of the project	Dr. B. Sutradhar bsutra@ndl.gov.in
4	Project PI / Joint PI	Principal Investigator and Joint Principal Investigators of the project	Dr. B. Sutradhar bsutra@ndl.gov.in Prof. Saswat Chakrabarti will be added soon
5	Website/Portal (Helpdesk)	Queries regarding NDLI and its services	support@ndl.gov.in
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9	IDR Setup or Support	Queries related to establishment and support of Institutional Digital Repository (IDR) and IDR workshops	idr@ndl.gov.in

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