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  1. Universal Access in the Information Society
  2. Universal Access in the Information Society : Volume 10
  3. Universal Access in the Information Society : Volume 10, Issue 3, August 2011
  4. Dialogue based interfaces for universal access
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Universal Access in the Information Society : Volume 16
Universal Access in the Information Society : Volume 15
Universal Access in the Information Society : Volume 14
Universal Access in the Information Society : Volume 13
Universal Access in the Information Society : Volume 12
Universal Access in the Information Society : Volume 11
Universal Access in the Information Society : Volume 10
Universal Access in the Information Society : Volume 10, Issue 4, November 2011
Universal Access in the Information Society : Volume 10, Issue 3, August 2011
Innovations in user sensitive design, research and development
User-Sensitive Inclusive Design
The effect of previous exposure to technology on acceptance and its importance in usability and accessibility engineering
The barriers that older novices encounter to computer use
Dialogue based interfaces for universal access
User modelling and cognitive user support: towards structured development
Inclusive design: beyond capabilities towards context of use
User sensitive research in e-learning: exploring the role of individual user characteristics
The design-by-adaptation approach to universal access: learning from videogame technology
A diversity-sensitive evaluation method
Universal Access in the Information Society : Volume 10, Issue 2, June 2011
Universal Access in the Information Society : Volume 10, Issue 1, March 2011
Universal Access in the Information Society : Volume 9
Universal Access in the Information Society : Volume 8
Universal Access in the Information Society : Volume 7
Universal Access in the Information Society : Volume 6
Universal Access in the Information Society : Volume 5
Universal Access in the Information Society : Volume 4
Universal Access in the Information Society : Volume 3
Universal Access in the Information Society : Volume 2
Universal Access in the Information Society : Volume 1

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Dialogue based interfaces for universal access

Content Provider Springer Nature Link
Author Huyck, Christian R.
Copyright Year 2010
Abstract Conversation provides an excellent means of communication for almost all people. Consequently, a conversational interface is an excellent mechanism for allowing people to interact with systems. Conversational systems are an active research area, but a wide range of systems can be developed with current technology. More sophisticated interfaces can take considerable effort, but simple interfaces can be developed quite rapidly. This paper provides an introduction to the current state of the art of conversational systems and interfaces. It describes a methodology for developing conversational interfaces and gives an example of an interface for a state benefits website. The paper discusses how this interface could improve access for a wide range of people and how further development of this interface would allow a larger range of people to use the system with enhanced functionality.
Starting Page 267
Ending Page 274
Page Count 8
File Format PDF
ISSN 16155289
Journal Universal Access in the Information Society
Volume Number 10
Issue Number 3
e-ISSN 16155297
Language English
Publisher Springer-Verlag
Publisher Date 2010-09-07
Publisher Place Berlin, Heidelberg
Access Restriction One Nation One Subscription (ONOS)
Subject Keyword Dialogue Universal access Conversational system Conversational interface Business Information Systems Computers and Society Information Storage and Retrieval Information Systems Applications (incl.Internet) Computer Communication Networks User Interfaces and Human Computer Interaction
Content Type Text
Resource Type Article
Subject Computer Networks and Communications Information Systems Human-Computer Interaction Software
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