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  1. Universal Access in the Information Society
  2. Universal Access in the Information Society : Volume 3
  3. Universal Access in the Information Society : Volume 3, Issue 2, June 2004
  4. Speech interaction for older adults
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Universal Access in the Information Society : Volume 16
Universal Access in the Information Society : Volume 15
Universal Access in the Information Society : Volume 14
Universal Access in the Information Society : Volume 13
Universal Access in the Information Society : Volume 12
Universal Access in the Information Society : Volume 11
Universal Access in the Information Society : Volume 10
Universal Access in the Information Society : Volume 9
Universal Access in the Information Society : Volume 8
Universal Access in the Information Society : Volume 7
Universal Access in the Information Society : Volume 6
Universal Access in the Information Society : Volume 5
Universal Access in the Information Society : Volume 4
Universal Access in the Information Society : Volume 3
Universal Access in the Information Society : Volume 3, Issue 3-4, October 2004
Universal Access in the Information Society : Volume 3, Issue 2, June 2004
Design principles to support older adults
Using familiar technologies in unfamiliar ways and learning from the old about the new
Speech interaction for older adults
Early user involvement in the development of information technology-related products for older people
Eliciting user requirements with older adults: lessons from the design of an interactive domestic alarm system
Design for participation: providing access to e-information for older adults
Universal Access in the Information Society : Volume 3, Issue 1, March 2004
Universal Access in the Information Society : Volume 2
Universal Access in the Information Society : Volume 1

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Speech interaction for older adults

Content Provider Springer Nature Link
Author Zajicek, Mary Wales, Richard Lee, Andrew
Copyright Year 2004
Abstract Interaction with electronic speech products is becoming a fact of life through telephone answering systems and speech-driven booking systems, and is set to increase in the future. Older adults will be obliged to use more of these electronic products, and because of their special interactional needs due to age-related impairments it is important that such interactions are designed to suit the needs of such users, and in particular, that appropriate mechanisms are put in place to support learning of older users about interaction. Drawing upon the expertise of tutors at Age Concern Oxfordshire, and the results of preliminary investigations with older adults using dialogues in a speech system, this paper explores the conditions which best provide for the learning experience of older adults, and looks at special features which enable instructions and help for learning to be embedded within speech dialogue design.
Starting Page 122
Ending Page 130
Page Count 9
File Format PDF
ISSN 16155289
Journal Universal Access in the Information Society
Volume Number 3
Issue Number 2
e-ISSN 16155297
Language English
Publisher Springer-Verlag
Publisher Date 2004-05-05
Publisher Place Berlin, Heidelberg
Access Restriction One Nation One Subscription (ONOS)
Subject Keyword Learning ICT Older adults Speech interactions Voice dialogues VoiceXML Web accessibility
Content Type Text
Resource Type Article
Subject Computer Networks and Communications Information Systems Human-Computer Interaction Software
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