NDLI: Measuring team effectiveness in cyber-defense exercises: a cross-disciplinary case study

Content Provider	Springer Nature Link
Author	Granåsen, Magdalena Andersson, Dennis
Copyright Year	2015
Abstract	In 2010, IT-security experts from northern European governments and organizations gathered to conduct the first of a series of NATO-led cyber-defense exercises in a pilot attempt of training cyber defense. To gain knowledge on how to assess team effectiveness in cyber-defense exercises, this case study investigates the role of behavioral assessment techniques as a complement to task-based performance measurement. The collected data resulted in a massive data set including system logs, observer reports, and surveys. Six different methods were compared for feasibility in assessing the teams’ performance, including automated availability check, exploratory sequential data analysis, and network intrusion detection system attack analysis. In addition, observer reports and surveys were used to collect aspects relating to team structures and processes, aiming to discover whether these aspects can explain differences in effectiveness. The cross-disciplinary approach and multiple metrics create possibilities to study not only the performance-related outcome of the exercise, but also why this result is obtained. The main conclusions found are (1) a combination of technical performance measurements and behavioral assessment techniques are needed to assess team effectiveness, and (2) cyber situation awareness is required not only for the defending teams, but also for the observers and the game control.
Starting Page	121
Ending Page	143
Page Count	23
File Format	PDF
ISSN	14355558
Journal	Cognition, Technology & Work
Volume Number	18
Issue Number	1
e-ISSN	14355566
Language	English
Publisher	Springer London
Publisher Date	2015-09-18
Publisher Place	London
Access Restriction	One Nation One Subscription (ONOS)
Subject Keyword	Cyber-defense exercise Cyber SA Performance assessment Team cognition Team effectiveness User Interfaces and Human Computer Interaction Industrial, Organisational and Economic Psychology Cognitive Psychology Automotive Engineering Aerospace Technology and Astronautics Medicine/Public Health
Content Type	Text
Resource Type	Article
Subject	Philosophy Human-Computer Interaction Computer Science Applications

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1	Ministry of Education (GoI), Department of Higher Education	Sanctioning Authority	https://www.education.gov.in/ict-initiatives
2	Indian Institute of Technology Kharagpur	Host Institute of the Project: The host institute of the project is responsible for providing infrastructure support and hosting the project	https://www.iitkgp.ac.in
3	National Digital Library of India Office, Indian Institute of Technology Kharagpur	The administrative and infrastructural headquarters of the project	Dr. B. Sutradhar bsutra@ndl.gov.in
4	Project PI / Joint PI	Principal Investigator and Joint Principal Investigators of the project	Dr. B. Sutradhar bsutra@ndl.gov.in Prof. Saswat Chakrabarti will be added soon
5	Website/Portal (Helpdesk)	Queries regarding NDLI and its services	support@ndl.gov.in
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