NDLI: The design and evaluation of a photograph-sharing application for rural and urban Kenyan families

Content Provider	Springer Nature Link
Author	Oduor, Erick Neustaedter, Carman Hennessy, Kate
Copyright Year	2016
Abstract	Family members in Kenya rely on technology to connect between rural and urban regions, yet little is known about the specific communication challenges they face and how to overcome them through new communication technology design. To explore this topic, we conducted two studies along with design work. First, we conducted an interview-based study that explores how families in Kenya currently used communication technology and the social and technical challenges that they faced in doing so. Our findings showed that family communication focuses on economic support, well-being, and the everyday coordination of activities, yet infrastructure challenges, reduced access to technology, and social situations created communication challenges. Second, we used these results to inform the design and deployment of a system called TumaPicha that supports the sharing of photographs between families who live in rural and low-income urban areas via intermediaries. The goal of the system was to support communication around economic activities while easing issues around connectivity and technology literacy. Third, TumaPicha was deployed over a period of 5 weeks with families in Kenya whose members inhabited both rural and low-income urban areas. Deployment results reveal that families used photographs to share knowledge related to subsistence awareness, village awareness, and health and well-being awareness. This suggests promise for simple media sharing applications in developing countries like Kenya that rely on a mixture of technology and social processes; however, our study also raises challenging questions around privacy and power consumption with new devices and applications.
Starting Page	615
Ending Page	633
Page Count	19
File Format	PDF
ISSN	16174909
Journal	Personal Technologies
Volume Number	20
Issue Number	4
e-ISSN	16174917
Language	English
Publisher	Springer London
Publisher Date	2016-04-27
Publisher Place	London
Access Restriction	One Nation One Subscription (ONOS)
Subject Keyword	ICT4D Family communication Awareness Mobile devices TumaPicha Rural Kenya Low-income urban Kenya User Interfaces and Human Computer Interaction Computer Science Personal Computing
Content Type	Text
Resource Type	Article
Subject	Management Science and Operations Research Library and Information Sciences Computer Science Applications Hardware and Architecture

Sl.	Authority	Responsibilities	Communication Details
1	Ministry of Education (GoI), Department of Higher Education	Sanctioning Authority	https://www.education.gov.in/ict-initiatives
2	Indian Institute of Technology Kharagpur	Host Institute of the Project: The host institute of the project is responsible for providing infrastructure support and hosting the project	https://www.iitkgp.ac.in
3	National Digital Library of India Office, Indian Institute of Technology Kharagpur	The administrative and infrastructural headquarters of the project	Dr. B. Sutradhar bsutra@ndl.gov.in
4	Project PI / Joint PI	Principal Investigator and Joint Principal Investigators of the project	Dr. B. Sutradhar bsutra@ndl.gov.in Prof. Saswat Chakrabarti will be added soon
5	Website/Portal (Helpdesk)	Queries regarding NDLI and its services	support@ndl.gov.in
6	Contents and Copyright Issues	Queries related to content curation and copyright issues	content@ndl.gov.in
7	National Digital Library of India Club (NDLI Club)	Queries related to NDLI Club formation, support, user awareness program, seminar/symposium, collaboration, social media, promotion, and outreach	clubsupport@ndl.gov.in
8	Digital Preservation Centre (DPC)	Assistance with digitizing and archiving copyright-free printed books	dpc@ndl.gov.in
9	IDR Setup or Support	Queries related to establishment and support of Institutional Digital Repository (IDR) and IDR workshops	idr@ndl.gov.in

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