NDLI: COTS tenders and integration requirements

Content Provider	Springer Nature Link
Author	Lauesen, Søren
Copyright Year	2005
Abstract	When buying COTS-based software, the customer has to choose between what is available. The supplier may add some minor parts, but rarely everything the customer wants. This means that the customer cannot write down his requirements and expect that they can all be met. A scoring system is necessary rather than traditional mandatory requirements. Requirements for integrating the new COTS system with other systems are particularly hard because suppliers may integrate in different ways and with different other systems. A related problem is that once the new COTS system is purchased, the COTS supplier may have a de facto monopoly. Only he can expand the system or integrate it with other systems. The traditional way to purchase COTS is to iteratively find the right product. However, in a tender process this is not possible, and another solution is necessary. Experience shows that customers fail to deal with these issues adequately. As an example they may believe that asking for open interfaces is sufficient to guard them against monopoly. In this paper we analyze the problems and show ways to deal with them. We illustrate the problems and solutions with real-life examples from electronic patient recording systems.
Starting Page	111
Ending Page	122
Page Count	12
File Format	PDF
ISSN	09473602
Journal	Requirements Engineering
Volume Number	11
Issue Number	2
e-ISSN	1432010X
Language	English
Publisher	Springer-Verlag
Publisher Date	2005-12-13
Publisher Place	London
Access Restriction	One Nation One Subscription (ONOS)
Subject Keyword	COTS Tender process Integration requirements Risk reduction Open-target requirements Supplier monopoly Third-party requirements Software Engineering
Content Type	Text
Resource Type	Article
Subject	Information Systems Software

Sl.	Authority	Responsibilities	Communication Details
1	Ministry of Education (GoI), Department of Higher Education	Sanctioning Authority	https://www.education.gov.in/ict-initiatives
2	Indian Institute of Technology Kharagpur	Host Institute of the Project: The host institute of the project is responsible for providing infrastructure support and hosting the project	https://www.iitkgp.ac.in
3	National Digital Library of India Office, Indian Institute of Technology Kharagpur	The administrative and infrastructural headquarters of the project	Dr. B. Sutradhar bsutra@ndl.gov.in
4	Project PI / Joint PI	Principal Investigator and Joint Principal Investigators of the project	Dr. B. Sutradhar bsutra@ndl.gov.in Prof. Saswat Chakrabarti will be added soon
5	Website/Portal (Helpdesk)	Queries regarding NDLI and its services	support@ndl.gov.in
6	Contents and Copyright Issues	Queries related to content curation and copyright issues	content@ndl.gov.in
7	National Digital Library of India Club (NDLI Club)	Queries related to NDLI Club formation, support, user awareness program, seminar/symposium, collaboration, social media, promotion, and outreach	clubsupport@ndl.gov.in
8	Digital Preservation Centre (DPC)	Assistance with digitizing and archiving copyright-free printed books	dpc@ndl.gov.in
9	IDR Setup or Support	Queries related to establishment and support of Institutional Digital Repository (IDR) and IDR workshops	idr@ndl.gov.in

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