NDLI: Balanced multi-perspective checking of process conformance

Content Provider	Springer Nature Link
Author	Leoni, Massimilia Aalst, Wil M. P. Mannhardt, Felix Reijers, Hajo A.
Copyright Year	2015
Abstract	Organizations maintain process models that describe or prescribe how cases (e.g., orders) are handled. However, reality may not agree with what is modeled. Conformance checking techniques reveal and diagnose differences between the behavior that is modeled and what is observed. Existing conformance checking approaches tend to focus on the control-flow in a process, while abstracting from data dependencies, resource assignments, and time constraints. Even in those situations when other perspectives are considered, the control-flow is aligned first, i.e., priority is given to this perspective. Data dependencies, resource assignments, and time constraints are only considered as “second-class citizens”, which may lead to misleading conformance diagnostics. For example, a data attribute may provide strong evidence that the wrong activity was executed. Existing techniques will still diagnose the data-flow as deviating, whereas our approach will indeed point out that the control-flow is deviating. In this paper, a novel algorithm is proposed that balances the deviations with respect to all these perspectives based on a customizable cost function. Evaluations using both synthetic and real data sets show that a multi-perspective approach is indeed feasible and may help to circumvent misleading results as generated by classical single-perspective or staged approaches.
Ending Page	437
Page Count	31
Starting Page	407
File Format	PDF
ISSN	0010485X
e-ISSN	14365057
Journal	Computing
Issue Number	4
Volume Number	98
Language	English
Publisher	Springer Vienna
Publisher Date	2015-02-20
Publisher Place	Vienna
Access Restriction	One Nation One Subscription (ONOS)
Subject Keyword	Process mining Log-process alignment Software Engineering Computer Application in Administrative Data Processing Computer Science Artificial Intelligence (incl. Robotics) Information Systems Applications (incl. Internet) Data Petri nets Computer Communication Networks Information systems (hypertext navigation, interfaces, decision support, etc.) Multi-perspective conformance checking
Content Type	Text
Resource Type	Article
Subject	Theoretical Computer Science Computational Theory and Mathematics Computational Mathematics Numerical Analysis Computer Science Applications Software

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1	Ministry of Education (GoI), Department of Higher Education	Sanctioning Authority	https://www.education.gov.in/ict-initiatives
2	Indian Institute of Technology Kharagpur	Host Institute of the Project: The host institute of the project is responsible for providing infrastructure support and hosting the project	https://www.iitkgp.ac.in
3	National Digital Library of India Office, Indian Institute of Technology Kharagpur	The administrative and infrastructural headquarters of the project	Dr. B. Sutradhar bsutra@ndl.gov.in
4	Project PI / Joint PI	Principal Investigator and Joint Principal Investigators of the project	Dr. B. Sutradhar bsutra@ndl.gov.in Prof. Saswat Chakrabarti will be added soon
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