NDLI: Constructivist Management of Knowledge, Communication and Enterprise Innovation: Lessons from Indian Experience

Content Provider	Springer Nature Link
Author	Banerjee, Parthasarathi Bhardwaj, Krishna K.
Copyright Year	2002
Abstract	Prime movers of enterprise innovation are inside the organisation. The enterprise NIIT, studied in this paper, tells us how elicitation and recognition of knowledge and its contents set an enterprise on the move. Recognised knowledge is actionable. Each act of recognition is an addition to knowledge content, and such additions took place in NIIT through acts of communications and self-searching. These contents form a large collage that cannot be strewn into a single novelistic episode. Perspectives and context, motives and suggestions render to each member of the enterprise different disjoint appearances of knowledge. There are thus many knowledge systems and multiple narrations, each with small episode-like finality. Enterprise innovation is achieved not through any grand episodic integration of all knowledge contents, but by constructively eliciting further new contents of knowledge, and encouraging acts of communications and discourses on this new knowledge. Constructive management of knowledge and communication towards enterprise innovation has thus been defined. Through such constructive management, NIIT enabled itself innovationally and empowered its members in eliciting knowledge and acting communicatively. A critical feature of knowledge work is that it requires multidisciplinary expertise and mutual learning in order to achieve a complex synthesis of highly specialised state-of-the-art technologies and knowledge domains. A convivial work culture and a culture of communicative acts enable sharing of the non-informatised yet recognised contents of knowledge.
Starting Page	49
Ending Page	72
Page Count	24
File Format	PDF
ISSN	09515666
Journal	AI & SOCIETY
Volume Number	16
Issue Number	1-2
e-ISSN	14355655
Language	English
Publisher	Springer-Verlag London Limited
Publisher Date	2002-05-01
Publisher Place	London
Access Restriction	One Nation One Subscription (ONOS)
Content Type	Text
Resource Type	Article
Subject	Philosophy Artificial Intelligence Human-Computer Interaction

Sl.	Authority	Responsibilities	Communication Details
1	Ministry of Education (GoI), Department of Higher Education	Sanctioning Authority	https://www.education.gov.in/ict-initiatives
2	Indian Institute of Technology Kharagpur	Host Institute of the Project: The host institute of the project is responsible for providing infrastructure support and hosting the project	https://www.iitkgp.ac.in
3	National Digital Library of India Office, Indian Institute of Technology Kharagpur	The administrative and infrastructural headquarters of the project	Dr. B. Sutradhar bsutra@ndl.gov.in
4	Project PI / Joint PI	Principal Investigator and Joint Principal Investigators of the project	Dr. B. Sutradhar bsutra@ndl.gov.in Prof. Saswat Chakrabarti will be added soon
5	Website/Portal (Helpdesk)	Queries regarding NDLI and its services	support@ndl.gov.in
6	Contents and Copyright Issues	Queries related to content curation and copyright issues	content@ndl.gov.in
7	National Digital Library of India Club (NDLI Club)	Queries related to NDLI Club formation, support, user awareness program, seminar/symposium, collaboration, social media, promotion, and outreach	clubsupport@ndl.gov.in
8	Digital Preservation Centre (DPC)	Assistance with digitizing and archiving copyright-free printed books	dpc@ndl.gov.in
9	IDR Setup or Support	Queries related to establishment and support of Institutional Digital Repository (IDR) and IDR workshops	idr@ndl.gov.in

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