NDLI: Influência dos Recursos Humanos na Qualidade dos Serviços de Restauração: caso do Alto Minho

Content Provider	Semantic Scholar
Author	Matos, Maria Flora
Copyright Year	2006
Abstract	The aim of this article is to analyse the role played by Human Resources (HR) on the service quality of restaurants located in the 13 districts that make up the Alto Minho Tourism Region. In order to carry out this task, we surveyed restaurant managers, staff and customers. This disclosed the type of HR Management used, the degree of staff motivation and the influence organisation on the customers.
Starting Page	53
Ending Page	68
Page Count	16
File Format	PDF HTM / HTML
Alternate Webpage(s)	https://www.ua.pt/ReadObject.aspx?obj=30108
Language	English
Access Restriction	Open
Content Type	Text
Resource Type	Article

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