NDLI: Gestão por processos: uma análise da ferramenta de gestão utilizada no poder judiciário de Santa Catarina

Content Provider	Semantic Scholar
Author	Domingues, Flavia De Martins Faria Vieira Xavier, Wlamir Gonçalves Birochi, Rene
Copyright Year	2015
Abstract	Objetivou-se, aqui, realizar uma pesquisa empirica e evidenciar aspectos relevantes da implementacao da gestao por processos no poder judiciario de Santa Catarina. O estudo de caso foi embasado na visao do paradigma funcionalista e optou-se por uma pesquisa qualitativa-quantitativa. Evidenciou-se que, com o uso convergente das ferramentas e tecnicas de gestao por processos, os servidores passaram a repensar a forma de trabalhar e de executar as atividades. A analise dos dados demonstrou que a resistencia a mudanca e significativa. Os resultados apontaram a importância da integracao interfuncional, da comunicacao efetiva, de uma estrutura de suporte e do comprometimento de todos.
Starting Page	199
Ending Page	238
Page Count	40
File Format	PDF HTM / HTML
DOI	10.19177/reen.v8e12015199-238
Volume Number	8
Alternate Webpage(s)	http://www.portaldeperiodicos.unisul.br/index.php/EeN/article/download/2806/2048
Alternate Webpage(s)	https://doi.org/10.19177/reen.v8e12015199-238
Language	English
Access Restriction	Open
Content Type	Text
Resource Type	Article

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