Loading...
Please wait, while we are loading the content...
Similar Documents
Zest: Discussion Mapping for Mailing Lists
| Content Provider | Semantic Scholar |
|---|---|
| Author | Yee, Ka-Ping |
| Copyright Year | 2002 |
| Abstract | Structured mapping and coordination techniques are effective for making sense of conversations and building organizational memory. This paper proposes a new method for processing e-mail that brings these benefits to mailing lists. The technique leverages existing e-mail conventions instead of requiring participants to communicate within an imposed framework. Zest, a prototype browser for e-mail discussions, processes a standard e-mail folder, and displays a concise, conversation-like overview of the discussion in progress. In effect, Zest transforms an ordinary mailing list into a structured conversation system, without the need for special client software, and without the rigid formalism that previous such systems forced upon their users. Informal evidence suggests that the overviews shown by Zest are more readable and effective than the threaded message views that e-mail clients currently provide, and also that Zest stands a better chance of adoption than previous structured conversation tools. |
| File Format | PDF HTM / HTML |
| Alternate Webpage(s) | http://zesty.ca/pubs/cscw-2002-zest.pdf |
| Alternate Webpage(s) | http://zesty.ca/pubs/yee-zest-cscw2002-demo.pdf |
| Language | English |
| Access Restriction | Open |
| Content Type | Text |
| Resource Type | Discussion |
