Protection de la Vie Privée dans les Réseaux Sociaux d’Entreprise

Content Provider	Semantic Scholar
Author	Aïmeur, Esma
Copyright Year	2014
Abstract	The enterprise social network is a sharing tool that promotes exchanges between employees allowing them to store, share and make available virtual folders, and to realize team work in real time or in an asynchronous manner. Thus, companies use social networks to improve the profitability of their services. They have the choice between internal social networks allowing the sharing of knowledge and information (Yammer, Jamespot...) and open social networks allowing company to showcase its products (Google+, Viadeo, Facebook ...).These open social networks promote interaction with customers. Enterprise social networks increase the efficiency of the information system. For instance, the system of Customer Relationship Management (CRM) is a good example. Indeed, the CRM integrates the internal exchanges in the company for better efficiency. By using enterprise 2 Rapport Technique de DIRO n° 1369, Octobre 2014 social networks, this tool synchronizes all employees data concerning prospects, customers and project progress, and so on. Therefore, it manages the internal and external information of the enterprise. Although these social networks have many advantages, they raise serious privacy issues for customers and the company itself. In this paper, we present the privacy issues in enterprise social networks. In particular, we review the state of the art of solutions for privacy protection in social networks of enterprise. We quote the laws that govern the collection and processing of data in these networks and we propose a middleware for privacy protection between the enterprise social network and the information system. MOTS-CLES : Système d’information, Réseaux sociaux d’entreprise, Vie privée, Sécurité.
File Format	PDF HTM / HTML
Alternate Webpage(s)	http://www-etud.iro.umontreal.ca/~khelifil/images/protection.pdf
Language	English
Access Restriction	Open
Content Type	Text
Resource Type	Article