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IT outsourcing governance: a conceptual framework for theory and practice
| Content Provider | Semantic Scholar |
|---|---|
| Author | Peña, Santiago |
| Copyright Year | 2012 |
| Abstract | .................................................................................................................... xii CHAPTER 1: INTRODUCTION ........................................................................................ 1 Research Motivation And Objectives .......................................................................................... 1 Dissertation Structure .................................................................................................................. 6 CHAPTER 2: LITERATURE REVIEW ............................................................................. 8 Review of IT Outsourcing ........................................................................................................... 8 Types of Outsourcing Arrangements ...................................................................................... 9 Outsourcing Stages ................................................................................................................ 10 Review of IT Governance .......................................................................................................... 15 Defining IT Governance ........................................................................................................ 17 Review of IT Outsourcing Governance ..................................................................................... 24 Defining IT Outsourcing Governance ................................................................................... 25 CHAPTER 3: PHILOSOPHICAL AND THEORETICAL FOUNDATIONS ................. 28 Theory of Communicative Action ............................................................................................. 28 Toulmin’s Informal Logic ......................................................................................................... 33 The Layout of Arguments ..................................................................................................... 34 Social Representations Theory .................................................................................................. 37 Anchoring and Objectification .............................................................................................. 39 Structure of Social Representations ...................................................................................... 42 CHAPTER 4: RESEARCH METHODOLOGY AND DATA COLLECTION ............... 43 Methodological Approach ......................................................................................................... 43 Argument Mapping .................................................................................................................... 45 Components of an Argument ................................................................................................ 46 Data Collection for Argument Mapping ............................................................................... 47 Argument Mapping Data Analysis ..................................................................................... 49 Social Representations ............................................................................................................... 51 Data Collection for Social Representations .......................................................................... 52 Data Analysis for Social Representations ............................................................................. 53 Data Collection for Outsourcing Relationship Management Tools .......................................... 57 Janeeva (www.janeeva.com) ................................................................................................. 58 |
| File Format | PDF HTM / HTML |
| Alternate Webpage(s) | https://digitalcommons.lsu.edu/cgi/viewcontent.cgi?article=3054&context=gradschool_dissertations |
| Language | English |
| Access Restriction | Open |
| Content Type | Text |
| Resource Type | Article |
