NDLI: The Effect of Employee Relationships and Knowledge Sharing on Employees’ Performance: An Empirical Research on Service Industry☆

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The Effect of Employee Relationships and Knowledge Sharing on Employees’ Performance: An Empirical Research on Service Industry☆

Content Provider	Semantic Scholar
Author	Kuzu, Ömür Hakan Özilhan, Derya
Copyright Year	2014
Abstract	Abstract The businesses may catch some opportunities in competition area with the satisfaction of both internal customers and the external customers and they can increase their profitability. In today, the businesses know that employees are the major assets of an organization. It is essential that the employees perform together as a collective unit and contribute equally towards the realization of a common goal. Therewithal if the relationship between employees and sharing of the knowledge is good the employees’ performance can be good in businesses. The aim of this study is to make an attempt the service employees’ performance in hotels. Hereby this study has been conducted in a five star hotel. Surveying method has been used in order to collect data. The employees of this hotel participated in the survey. Finally the results and suggestions related to the analysis results have also been introduced in the study.
Starting Page	1370
Ending Page	1374
Page Count	5
File Format	PDF HTM / HTML
DOI	10.1016/j.sbspro.2013.12.639
Alternate Webpage(s)	https://core.ac.uk/download/pdf/82424162.pdf
Alternate Webpage(s)	https://doi.org/10.1016/j.sbspro.2013.12.639
Volume Number	109
Language	English
Access Restriction	Open
Content Type	Text
Resource Type	Article

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