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Realization of Complaint Strategies by English and Persian Native Speakers
| Content Provider | Semantic Scholar |
|---|---|
| Author | Tabatabaei, Soudabeh |
| Copyright Year | 2015 |
| Abstract | The present study aims to investigate the pragmatic norms in complaint speech act by English and Persian native speakers. To this end, data were collected through an open-ended questionnaire in the form of discourse completion task (DCT) from 30 English and 30 Persian native speakers. The collected data were analyzed according to Murphy and Neu’s (1996) modified taxonomy of complaint strategies. The results indicated that Persian native speakers tended to express their complaint explicitly by the use of criticism strategy, whereas English native speakers tended to express their dissatisfaction implicitly by the use of compliant strategy. Therefore, the awareness of the cultural differences between these two speech communities will help to avoid intercultural miscommunication. The findings of this study also showed that social status of interlocutor have an influence on the strategy choice of the speakers. |
| File Format | PDF HTM / HTML |
| Alternate Webpage(s) | http://www.mjal.org/Journal/new/5.pdf |
| Language | English |
| Access Restriction | Open |
| Content Type | Text |
| Resource Type | Article |
