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Working with telecommunications Minimizing churn in the telecommunications industry
| Content Provider | Semantic Scholar |
|---|---|
| Copyright Year | 2010 |
| Abstract | Churn is the process of customer turnover. Churn is not restricted to the telecommunications market – it occurs wherever stiff competition provides incentives for customers to switch providers. Industries such as credit card issuers, insurance companies and ISPs are all subject to increasing levels of churn. ISPs have hinted at churn rates as great as 50 percent, while the mobile telecommunication rate appears to vary around the 30 percent mark. As the market plateaus in these industry sectors the problem of churn is becoming ever more critical. |
| File Format | PDF HTM / HTML |
| Alternate Webpage(s) | https://www.presidion.com/wp-content/uploads/2015/09/Minimizing-Churn-in-the-Telecommunications-Industry.pdf |
| Language | English |
| Access Restriction | Open |
| Content Type | Text |
| Resource Type | Article |
