Effects of Extrinsic Rewards on Employee ’ s Performance in Public Institutions in Rwanda : A Case Study of Rwanda Revenue Authority

Content Provider	Semantic Scholar
Author	Uwineza, J. Bonaventure Muturi, Paul
Copyright Year	2017
Abstract	Rewards are a great way to boost employee performance. In today’s world, many people have what’s-in-it-for me mentality that affects their work. Rewards are an important motivational factor for everyone. Searle, John G, says reward is basically to motivate the behaviors of employees towards their work, every business use rewards like training, salary, promotion and other types of bonuses to encourage employees towards high level of performances. The purpose of this study was to determine the effects of extrinsic rewards on employee performance in public institutions in Rwanda, with specific focus on Rwanda Revenue Authority. Specific objectives for the study included; to assess the effects of employee’s training on employee’s performance in Rwanda Revenue Authority, to determine the effect of employee’s promotions on employee’s performance in Rwanda Revenue Authority, to examine the effects of employee’s recognition on employee’s performance in Rwanda Revenue Authority and to examine the relationship between extrinsic rewards and employee’s performance in Rwanda Revenue Authority. A descriptive research design was adopted using both qualitative and quantitative data collection approaches. The study target population comprises 550 employees of Rwanda Revenue Authority headquarter office, from which a simple size of 226 respondents was obtained through multistage sampling technique. A closed ended questionnaire was used to collect primary data which was analysed in both descriptive and inferential statistics. The reveals that 99.1% majority of the respondents agreed that training increases the employees’ performance, while all (100%) respondents agreed that promotion improves both competence and commitment of employees. An ANOVA establishes a significant relationship between employee training, promotion, recognition and employee performance. Based on these findings the study concluded that extrinsic rewards influence employees’ performance in Rwanda. Thus, the study recommends that extrinsic reward in terms of training should be enhanced for improves employee performance at RRA, and by extension in all organizations in Rwanda.
File Format	PDF HTM / HTML
Alternate Webpage(s)	https://www.ijsr.net/archive/v6i10/ART20177392.pdf
Language	English
Access Restriction	Open
Content Type	Text
Resource Type	Article